Airline Customer Service Jobs in Abu Dhabi
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Search Results - Airline Customer Service Jobs in Abu Dhabi
Etihad-Abu Dhabi
established procedures and quality standards.
Experience
Essential
• Minimum 2 years of experience in airline customer service, contact centre operations, or a related customer‑facing role.
• Demonstrated experience handling customer complaints...
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Etihad Airways-Abu Dhabi
Provide leadership and subject matter expertise within Etihad's Premium Contact Centre, ensuring the highest service delivery standards for Premium customers. Support daily operations, quality monitoring, and training of Premium Guest Relations...
Sigma Allied Services-Abu Dhabi
experience (Airlines, Airports, Cargo, PSS, Reservation Systems, Engineering, Ground Operations, Customer/Digital platforms)
• Microservices Architecture
• Service‑Oriented Architecture (SOA)
• Enterprise Application Architecture
• Agile/SAFe methodology...
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Etihad-Abu Dhabi
Essential Minimum 5 years of experience in airline customer service, contact centre operations, or service recovery roles. Minimum 2 years of supervisory or team leadership experience in a 24/7 operational environment.
Demonstrated expertise in airline...
Careers at UAE-Abu Dhabi
regarding hours of outlet operation, directions to local attractions or meeting rooms, car rentals and airline shuttle service, etc., according to individual needs.
• Answers telephone calls and inputs messages into the computer. Retrieves messages...
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AIT Worldwide Logistics, Inc.-Abu Dhabi
regulations, and collaborate with airlines, customers, vendors, and global teams to deliver operational excellence and superior customer service. Responsibilities Develop and implement air freight procurement strategies to achieve competitive pricing, service...
Stryker Corporation-Abu Dhabi
to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad's ambitious Journey 2030 strategy.
The airline plans...
Etihad-Abu Dhabi
analytical and hands-on role focused on the day-to-day operational performance of our AI-powered customer service solutions. You will continuously monitor passenger interactions, identify and eliminate AI hallucinations, resolve conversational logic issues...
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Etihad-Abu Dhabi
to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more.All this ties into Etihad's ambitious Journey 2030 strategy.
The airline plans...
Facade Today-Abu Dhabi
Job Description
Synopsis
The Digital Architect is responsible for defining and governing scalable, secure, and customer-focused digital solutions across web, mobile, conversational AI, and airline commerce platforms. The role focuses on Amadeus...
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Etihad Airways-Abu Dhabi
professional experience. Customer Service Experience: Minimum of 7 years in customer service, with a proven track record of delivering excellence. Management Experience: At least 3 years of management experience in an inbound/outbound Contact Center (essential...
Etihad Engineering-Abu Dhabi
with a focus on improving customer experience and self-service adoption.
Additional Information
Etihad Airways is more than the UAE's national airline - we're shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across...
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Envision Employment Solutions-Abu Dhabi
teams, and ensuring the successful delivery of high-quality solutions across airline systems and customer-facing applications.
This role requires either professional fluency in both Arabic and English, or prior international work experience in a Western...
founditgulf.com -
Etihad Engineering-Abu Dhabi
improvements.
Qualifications
• Experience Minimum 5 years in high-touch customer service, guest relations, or recovery within aviation, including explicit supervisory experience.
• Technical Background Desirable minimum of 3 years in airline reservations...
founditgulf.com -
Atain-Abu Dhabi
to-end airline booking workflows, including flight search, reservations, ticketing, payments, check-in, loyalty programs, cancellations, and customer service modules.
• Create and execute test cases, test plans, automation suites, and test scenarios based...
founditgulf.com -
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