General Affairs and Travel Manager

Job Description

Job Summary:

The General Affairs & Travel Manager oversees all General Affairs operations and corporate travel activities to ensure safe, efficient, and well-organized workplace environments across all Gulftainer office locations. The role drives office standardization through 5S/5R practices, manages administrative services, ensures compliant and cost-effective travel arrangements, and enhances overall employee experience.

Duties and Responsibilities:

• Manage daily GA operations: office administration, facilities, pantry, mailroom, maintenance, and office supplies.
• Implement and monitor 5S/5R workplace standardization across all locations.
• Oversee vendor management, contracts, and procurement of GA-related services and materials.
• Maintain office layouts, seating plans, asset inventories, and support relocations or refurbishments.
• Oversee access control, ID cards, and coordination with IT/Security on office systems.
• Ensure HSE compliance within all office environments.
• Manage Mobile and Sim plan across the group.
• Manage all PRs, Payments, and follow-up related to all admin expenses.
• Oversee the and coordinate the development of new office premises and other site offices.
• Single point of contact for all, admin, front office, Driver and Vehicle management works.
• Cost optimisation at all levels of admin function.

• Lead corporate travel planning, booking, and coordination (flights, hotels, visas, transfers).
• Ensure compliance with Gulftainer's travel policies and approval workflows.
• Negotiate and manage travel vendors to secure cost-effective corporate rates.
• Produce travel cost reports and identify opportunities for financial and operational efficiency.
• Manage urgent or last-minute travel arrangements professionally and proactively.
• Monthly reconciliation and reporting of Travels, entitlement, and compliance with policy

• Develop and maintain GA & Travel SOPs, KPIs, and reporting dashboards.
• Support audits and ensure adherence to internal policies and regulatory requirements.
• Partner with HR, Finance, IT, Security, and business units on workplace and travel needs.
• Lead, train, and motivate the GA & Travel team to deliver consistent, high-quality service.

Qualifications:

• Degree or Diploma in Business Administration, Facilities Management, Hospitality, or related field.
• 7–10 years experience in General Affairs, corporate services, facilities, or travel management.
• Experience managing multi-site office operations; strong vendor and cost-control skills.
• Knowledge of 5S/Lean methodologies preferred.
• Strong communication, coordination, and leadership skills.