Application & Product Specialist
Job Description
Job description:
Clinical Product & Applications Specialist – Digital Radiography (Agfa | MEA)
Job Summary
We are looking for a qualified Radiographer to join Agfa Radiology Solutions as a Clinical Product & Applications Specialist – Digital Radiography, supporting the Middle East & Africa (MEA) region.
This hybrid role combines clinical applications expertise with product and solution knowledge, supporting distributors and end customers across pre-sales, installations, clinical training, and workflow optimization for Agfa DR solutions.
The ideal candidate is trilingual (Arabic, French, English), has hands-on experience with Digital Radiography, and is comfortable working across diverse healthcare environments, from advanced tertiary hospitals to developing imaging centers.
Key Responsibilities
Clinical & Applications (Core Role)- Provide clinical application support for Agfa Digital Radiography solutions, including:
- Fixed DR rooms
- Mobile DR systems
- Retrofit and upgrade projects
- Perform clinical acceptance, system optimization, and workflow configuration after installation.
- Deliver on-site and remote clinical training for radiographers and clinical staff.
- Support customers in image quality optimization, dose management, and exam standardization.
- Act as a clinical escalation point during early system usage and optimization phases.
- Maintain strong knowledge of Agfa DR portfolio, including detectors, generators, acquisition software, and workflow tools.
- Support product demonstrations, clinical evaluations, and proof-of-concepts.
- Participate in pre-sales activities, including:
- Technical and clinical presentations
- Tender support (including public tenders and GPOs)
- Value-based clinical positioning
- Translate clinical workflows into solution designs aligned with Agfa's value proposition (quality, dose, workflow, reliability).
- Support distributors with product positioning and differentiation versus competitors.
- Act as a clinical reference for Agfa distributors across MEA.
- Support distributor teams during:
- Customer meetings
- System demos
- Clinical objections and comparisons
- Contribute to regional trainings, workshops, and user meetings.
- Provide structured field feedback to regional and global teams on product performance, customer needs, and market trends.
Required Qualifications
Education & Certification (Mandatory)- Bachelor's degree in Radiography / Medical Imaging.
- Certified / licensed radiographer (according to local regulations).
- Hands-on clinical experience with Digital Radiography (DR).
- Experience working in hospital or imaging center environments.
- Prior experience as an Application Specialist, Clinical Specialist, or Product Specialist is a strong advantage.
- Experience working with vendors or distributors is a plus.
- Arabic – fluent
- French – fluent
- English – fluent
(Ability to train, present, and communicate professionally in all three languages is essential for MEA coverage.)
Technical & Professional Skills- Strong understanding of:
- X-ray physics
- Image quality parameters
- Radiation dose optimization
- Excellent training and presentation skills.
- Comfortable working in multicultural and multi-country environments.
- Strong communication skills with radiographers, radiologists, biomedical engineers, and management.
- Willingness to travel across the MEA region.
- Experience with Agfa DR systems or similar tier-1 vendors.
- Exposure to PACS / RIS integration.
- Familiarity with public tenders and large healthcare groups.
- Ability to work independently while aligning with regional strategy.