[ref. u85792022] Pool Attendant - Dorchester Collection
Job Description
Hotel
The Lana - Dorchester Collection
Division & Department
Rooms - Spa
Job Title
Pool Attendant
Contract Type
Permanent
Status
Full time
Position Overview
We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else.We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people our Legends to live our vision Treasured by Guests, Cherished by Employees, Celebrated Worldwide.
Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity.When submitting your application, please let us know if you require any special accommodations during the interview process.
We care about your career and are known for having the absolute best people in the industry. When you join us as Pool Attendant you start a unique opportunity to become celebrated as the very best in your field. Youll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
What you&aposll get
As Pool Attendant at The Lana Dubai, here are just some of the great benefits you will receive:
- Competitive Salary Package
- World-class Development Opportunities
- Complimentary stays with breakfast included in our sister Dorchester Collection hotels
- 50% off at bars and restaurants within all of our sister Dorchester Collection hotels
- Meals on Duty
- Private Medical Insurance
- Life Insurance
- Flight Allowance every 24 months
- Shared Company Accommodation
- Company provided transportation to and from work
- Uniform provided by the Company with complimentary laundry
- Service Charge
What you&aposll do
Youll love what you do and take pride in delighting our guests:
- You will play an integral role in providing a positive and memorable experience for all our spa and pool visitors and hotel guests
- Provide essential support to the Spa and Wellness facility, working closely with spa and pool team members, and other departments, to ensure smooth daily operations.
- Provide a high standard of service care to all guests visiting the pool, exceeding expectations
- Be responsible for and oversee the cleanliness of all spas, pool, and wellness areas (both public and back-of-house).
- Ensure all department facilities and features are operating correctly, are in good working order keeping up with regular maintenance with immediate reporting of any engineering issues
- Provide support to the spa therapists (and other department Legends) as and when required
- Prepare, present, and deliver food and beverage elements where appropriate as part of the guest experience.
- Set up changing areas and treatment rooms in line with standards, providing and ensuring availability of guest amenities and provisions for the therapists
- Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As Pool Attendant at The Lana Dubai, youll have the opportunity to bring these to life and continue to create our legacy
The items shared are the essence of a day in the life of a Pool Attendant at The Lana Dubai, but well make sure you are provided with specifics on how we care for our hotel.
What you&aposll bring- Youll bring your unique personality and passion to the role and the Spa and Wellness team
- Have a strong background in spa, recreation and guest care in the luxury environment, with a minimum of 2 years experience handling guests.
- High attention to detail and commitment to cleanliness and hygiene.
- You have a talent for interacting, organizing, and can effectively demonstrate exceptional guest relations
- Possess good team spirit, empathy and be guest-centric
- Communication is what keeps our departments running perfectly. You will have great skills in this area with a strong customer service ethic and know of its importance
- English is the primary language used in our hotel. You can comfortably communicate in this language. Any other is an advantage.
Position location
Job Location
United Arab Emirates
Location
Dubai