Global Program engineer Manager - Multi‑Tenant Data Centers
Join Our Team at Eaton: Empowering Tomorrow, Today!
Eaton has been a key player in the Middle East for 40 years. In July 2024, we announced the construction of a new sustainable campus in Dubai, which will bring together our commercial, manufacturing, and support functions, providing room for future growth.
Eaton's Global Data Center Segment is focused on helping data centers realize real business benefits today while optimizing their operations for the future. With the rise of big data, edge computing and cloud, data centers are under pressure to be more high-performing, sustainable and cost-effective than ever, without compromising resilience or security.At the same time, new opportunities and revenue streams require faster speed-to-market. With our digital intelligence, world-class cyber-secure products and services, reliable, compatible solutions and engineering expertise, we help data centers realize real business benefits today while optimizing their operations for the future.
Within this segment, Eaton has an opening for Global Program engineer Manager - Multi‑Tenant Data Centers (MTDC). The role is a globally focused leadership role within the Post‑Order CoE, accountable for driving consistent execution, operational alignment, and customer outcomes across Eaton’s largest MTDC customers.This role ensures that Eaton delivers as One Eaton for multi-tenant customers by coordinating post‑order activities across regions, business units, and functions. The position is based in Dubai and operates with global responsibility across EMEA, Americas, and APAC.
What you’ll do:
Strategic Account Operations Leadership- Act as the global post‑order CoE operational lead for assigned MTDC strategic accounts.
- Ensure Eaton delivers as One Global Organization, with consistent execution models and customer experience worldwide
- Serve as the primary operations interface between Eaton and MTDC customers following contract award.
- Ensure alignment between commercial commitments and execution capabilities across regions.
- Drive adoption of standardized global execution models, operating rhythms, and governance frameworks for MTDC customers.
- Lead cross‑regional operating reviews focused on schedule, quality, risk, cost, and customer satisfaction.
- Establish performance visibility through dashboards, metrics, and structured reporting.
- Proactively identify delivery, capacity, quality, and schedule risks across global deployments.
- Lead structured mitigation plans and escalations in partnership with regional and functional leaders.
- Ensure rapid issue resolution while maintaining strong customer confidence and trust.
- Coordinate execution across Engineering, Supply Chain, Manufacturing, Project Management, Quality, Services, and regional delivery teams.
- Influence outcomes in a highly matrixed global environment without direct line authority.
- Support alignment between Global Account Management, regional sales teams, and post‑order execution.
- Champion continuous improvement initiatives to enhance execution efficiency, predictability, and scalability for MTDC programs.
- Capture lessons learned and deployed best practices across regions and accounts.
- Support digitalization and process maturity initiatives aligned with Eaton Business System (EBS) principles.
Qualifications:
- Bachelor’s degree in engineering, Operations, Business, or a related discipline from an accredited institution.
- Minimum of (15) years of progressive experience in operations, strategic accounts, program management, or complex project execution.
Skills:
- Experience in data centers, mission‑critical infrastructure, power systems, or large‑scale capital projects.
- Familiarity with global framework agreements, long‑cycle projects, and multi‑region execution models.
- Experience working across EMEA, with exposure to Americas and APAC operations.
- Knowledge of Lean, Six Sigma, or structured continuous improvement methodologies.
- Experience with agile, hybrid, or ProLaunch‑style methodologies.
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Why join Eaton:
- Competitive compensation and benefits, aligned with your experience and impact.
- Opportunity to work on challenging, high‑impact projects within a dynamic and collaborative team environment.
- Your aspirations matter – Eaton actively supports internal mobility and promotes from within whenever possible.
- Your growth matters – We invest in long‑term development through continuous learning, upskilling, and global programs via Eaton University.
- Your contributions matter – Reliability, safety, efficiency, and sustainability are at the heart of what we do, driving meaningful impact on people’s lives and the environment.
- Your wellbeing matters – Health, safety, and wellness are a priority. At Eaton, wellbeing goes beyond programs, empowering employees with the tools and environment to thrive.
Living and Working in Dubai:
Dubai is a vibrant, cosmopolitan city known for its modern architecture, luxurious lifestyle, and rich cultural heritage. Living and working in Dubai offers an exceptional quality of life with world-class amenities, a safe environment, and a thriving expatriate community.Experience a dynamic blend of work and leisure in one of the world’s most exciting cities.
Ready to make a difference? Join Eaton’s Dubai Team and be part of a company shaping the future of sustainable manufacturing and power management!
All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.