Social Licensing Standards Section Head

Job Description

Purpose of the role:

Guide daily activities related to developing licensing standards for professionals and social institutions in the social sector to ensure alignment with applicable systems in Abu Dhabi. This includes coordination with relevant entities and compliance with local and federal policies and legislation, while meeting the sectors evolving needs and priorities.

• Ensure the development and review of licensing standards for professionals and social establishments to regulate the social sector and improve the quality of services provided, in alignment with best practices and international standards.
• Review the development of standards for establishing new social establishments to meet the demand for social services and support the sector&aposs growth, in coordination with relevant entities and stakeholders, to ensure sustainability and effectiveness.
• Ensure the development of standards for implementing continuous professional development programs for social care professionals, in collaboration with specialists and relevant entities, to enhance professional competence and meet sector needs.
• Provide guidance in the development of violation and penalty schedules, in coordination with the Legal Affairs Office and the Finance and Financial Sustainability Department, to ensure compliance and transparency in the application of laws and regulations.
• Ensure the assessment of the applicability of social standards and review the level of compliance by professionals and social establishments, in coordination with the Licensing Department, the Monitoring Department, and the Effortless Customer Experience Office, while providing recommendations for continuous improvement and development.
• Provide guidance in identifying gaps in social services and related programs, and prepare action plans to address these gaps, in coordination with the Effortless Customer Experience Office, the Sector Strategy and Development Office, and the Finance and Financial Sustainability Department.
• Monitor behavioral trends of target groups through behavioral programs, campaigns, and statistics, in collaboration with the Social Monitoring and Impact Office, and update social standards and capacity-building programs accordingly.
• Provide guidance in developing awareness programs regarding social standards, in coordination with the relevant organizational units to ensure increased awareness and compliance among professionals and social establishments.

Required Technical Competencies:

• Compliance Management
• Audit and Inspection
• Licensing
• Quality Management
• Risk Management
• Knowledge and Understanding of the Social Service Sector