UAE National | MIS Executive | Honda & Trading Enterprises

Overview of the role

We’re looking for a MIS Executive / Business Analyst to support Aftersales performance across our UAE network. In this role, you’ll provide front-line SAP system support, safeguard master data quality, and deliver timely reporting and analysis that helps teams improve operational efficiency, maximise invoicing, and drive revenue and margin performance.

• Provide day-to-day support to Aftersales branch teams by troubleshooting SAP-related issues and enabling smooth customer transactions.
• Coordinate with Aftersales, Finance and IT stakeholders to investigate issues, gather requirements, and drive timely resolution.
• Support invoicing and WIP reduction by resolving common operational requests (e.g., discounts, invoice reversals, kilometres corrections, package maintenance, order adjustments, and time clocking issues).
• Create and maintain PDI packages and resolve PDI (pre delivery inspection) package creation issues to support workshop readiness and delivery processes.
• Maintain and validate SAP master data and backend tables to ensure accurate system integration and dependable reporting.
• Maintain masters for appointment booking and time clocking systems to enable efficient workshop scheduling and productivity tracking.
• Produce MIS reports, dashboards, and analytical insights to track Aftersales performance by location, billing type, campaigns, revenue and margin.