Graduate IT Officer (UAE National)
Job description / Role
Employment: Full Time
Remarkable people, trusted by clients to design and advance the world.
The role
This is an exciting opportunity for Graduate IT Officer (UAE Nationals) to join our team in Abu Dhabi. This role is ideal for someone eager to start their career in IT. No prior experience is required, just a proactive attitude and a willingness to learn.
Our clients and projects
Designing the future. Transforming the world.
Wood's Oil, Gas & New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation.
We are the market-leading provider of integrated and innovative solutions that challenge the status quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonisation and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory.
Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.
What we can offer- Meaningful and interesting projects: delivered to high profile clients across the energy sector
- Commitment to diversity and inclusion: we are an organisation actively committed to diversity and inclusion across our business
- Competitive remuneration package: with regular reviews to ensure we are rewarding at the right level in line with the market
- Medical insurance: ensures inpatient and outpatient medical care is available should you require treatment
- Group life and personal accident insurance: the company provides life assurance cover
- End of service gratuity: in line with UAE labor law, all employees are eligible for an end of service benefit
- The employee share plan: gives you the opportunity to purchase Wood shares and receive a match from the company
- Long service award: Wood values the commitment and loyalty of our people. Celebrating long service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years' service of our employees at 5 year service milestones
- Commitment to continued professional development: development plans that are tailored to your individual needs and interests
- Global connections: join experts around the world who are at the leading edge of our industry, shaping the standards of our profession
Energy Transition Academy: join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems - delivered by experts in their field.
The key objectives for this role are:
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults
- Follow diagrams and written instructions to repair a fault or set up a system
- Support the roll-out of new applications
- Set up new users' accounts and profiles and deal with password issues
Responsibilities
Key accountabilities and responsibilities:
- Keep computer systems running smoothly and ensure users get the maximum benefit from them
- Install and configure computer hardware, operating systems and applications
- Monitor and maintain computer systems and networks
- Provide support in a face-to-face capacity, over the phone or via remote desktop software, helping staff or clients set up systems or resolve issues
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults
- Replace parts as required
- Follow diagrams and written instructions to repair a fault or set up a system
- Support the roll-out of new applications
- Set up new users' accounts and profiles and deal with password issues
- Respond within agreed time limits to call-outs
- Work continuously on a task until completion (or referral to third parties, if appropriate)
- Prioritise and manage many open cases at one time
- Rapidly establish a good working relationship with customers and other professionals, such as software developers
- Test and evaluate new technology
- Conduct electrical safety checks on computer equipment
Qualifications
Skills and qualifications
What makes you remarkable?
At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply.It will take all of us working together to deliver solutions to the world's most critical challenges.
Expected:
- Bachelor's degree in IT
- Positive attitude to learn and develop; asks to improve understanding
- Takes initiative and seeks out improvements
- Good communicator verbally and in written form
- Strong planning and organizing skills
- Problem-solving ability
- Works effectively as a member of a team
- Ability to work independently and as part of a team
- No prior experience required
About the Company
Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people.
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