Senior Officer - Learning and Development

Job Description

• The Learning & Development Senior Officer will support the planning, coordination, and execution of various learning and development initiatives within the organization.
• Manage Emirates Institute of Finance (EIF) programs end-to-end, including training plan coordination, employee nominations, registrations, progress tracking, and reporting to ensure optimal utilization of EIF learning opportunities.
• Support the coordination of the ETHRAA programme, including logistics, scheduling, and participant follow-up.
• Assist in the administration of the Learning Management System (LMS), including course enrolment, user management, and completion tracking.
• Coordinate and manage internal and external training initiatives, including classroom sessions, workshops, e-learning programs, and vendor-led training to support employee capability development across the bank.
• Oversee the rollout and monitoring of mandatory regulatory training required by the Central Bank of the UAE (CBUAE), ensuring timely completion and full compliance across all employees.
• Prepare and present training reports, learning analytics, and program effectiveness insights to management to support continuous improvement of learning initiatives.

• Bachelor's degree in HR, business administration, Management or a related filed.
• Minimum 2-3 years Learning & Development experience in Banking.
• Having in-depth knowledge of banking operations.
• Having in-depth knowledge on banking regulatory framework.