Reception Administration

Job Description

As a Reception Administrator, you will be the first point of contact for visitors and callers, providing exceptional customer service and administrative support. You will manage front desk operations efficiently, ensuring a positive experience for all guests and staff.

Key Responsibilities:

• Greet visitors, clients, and guests professionally and courteously.
• Manage incoming calls, direct them to the appropriate personnel, and handle inquiries from walk-ins and online customers.
• Maintain an organized and welcoming reception area.
• Assist with administrative tasks such as sorting mail, scheduling appointments, and managing office supplies.
• Support departments with clerical tasks and administrative assistance as needed.
• Facilitate smooth communication between internal departments and assist in organizing meetings or events.
• Uphold professional standards and represent the company positively.
• Respond promptly to email inquiries and relay messages effectively.

Key Requirements:

• High school diploma or equivalent; additional certification in office management or a related field is a plus.
• Proven experience as a receptionist or in a similar role.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• Customer service-oriented with a professional appearance.
• A positive, can-do attitude.