IT Support
Dubai
Required Skills
- 5 years of experience
- User Support & Issue Resolution -Strong troubleshooting skills (hardware, software, network) and communicate proactively with users regarding status, progress, and resolution
- Good understanding of Microsoft 365, Outlook, Teams, and Windows OS and other M365 Applications .
- Excellent communication and customer service mindset.
- Familiarity with helpdesk tools and ticketing platforms.
- Ability to manage pressure and prioritize issues based on business impact.
- Security framework and tools.
- Minimal escalations and consistent quality of service
- Device & Asset Handling
- Configure, deploy, and troubleshoot laptops, desktops, peripherals, and mobile devices.
- Maintain inventory of IT assets, accessories, and spares.
- Hardware Management like Printers, Meeting Room management
Dubai
and the good news is we have only just begun.
This is your chance to make history.
As an IT Technician, you will report to the IT Manager at your home site and will be responsible for working closely with the business, your colleagues and remote support teams...
manoj reinsurance brokers ltdDubai
Job Description
Position: Officer - IT Support
Department: IT
Reports to: Head of HR | Admin | IT
Location: DIFC
About the role
The IT Support Officer is the first point of contact for all technology-related queries and incidents. You will own...
Dubai
About the role
The IT Support Officer is the first point of contact for all technology-related queries and incidents. You will own the timely resolution of support tickets and the smooth operation of the organization's IT infrastructure — spanning...