Housekeeping Coordinator
AccorHotel Dubai
Job description / Role
Job TypeFull Time
Job Location
UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Administration & Secretarial
Company Industry
Travel, Hotel & Tourism
Company description
Sofitel Al Hamra Beach Resort
Job description
To attend and handle all guest requests received for internal services, as per the hotel standards and procedures.To answer and handle calls and messages, properly using the telephone etiquettes and Sofitel standards.
To ensure that all guests enjoy their stay being offered the finest personal service.
To respect the privacy of the guests and the confidentiality of the information.
To report any guest comment or complaint.
To set up inventory and monitor supplies and other commodities upon guest requests.
To update the above itemsu2019 availability in the PMS.
To be aware of and to follow emergency and security procedures.
To fulfill administrative tasks, housekeeping office coordination and filing.
To respect key handling procedures.
To read and update logbooks.
To update guest history in the PMS.
To keep all equipment clean, areas tidy and well maintained as per the Housekeeping Operations Manual.
To carry out special projects according to given assignments.
To attend a daily line up briefing with the Housekeeping team.
To coordinate with all departments as per guests and operational needs.
To inform concerned division or department heads whenever a matter is delayed or not solved.
To be entirely flexible and adapt to rotate within the different sub sections of the Housekeeping Department.
To carry out any other reasonable duties as assigned by the Assistant Housekeeping Manager and the Director of Housekeeping.
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