Senior Officer Data Consortium - Abu Dhabi

Job description / Role

Employment: Full Time

Role purpose

To perform efficient fraud risk control job tasks and ensure adherence to approved policies and procedures. To provide prompt, efficient and accurate services to customers and cross-functional teams while maintaining agreed service levels. To efficiently control fraud risks pertaining to the acquisition of all products and customers.

• SAS Enterprise Fraud Risk Management system and projects experience.
• Develop a detailed project plan to monitor and track projects' progress.
• Lead conversations with key stakeholders to elicit and gather business requirements.
• Lead the EFMS FRM project team and provide guidance to the team members.
• Collaborate with clients to prioritize business requirements, analyze and translate them into functional, operational, and non-functional requirements.
• Act as a liaison between the business and the development team to manage the communication and clarification of requirements.
• Formulate the documentation of scope, statement of work (SOW), business requirements document, and functional specifications document.
• Validate if the solution components meet the business requirements, perform regression and user acceptance testing (UAT) to help surface any issues prior to the change release.
• Implement code changes and new releases on testing and production environments (define, design, prepare-configure, and go live).
• Draft user manuals by presenting new solutions, process changes using UML models and prototypes, data flow diagrams, and assist clients in the UAT to get the sign off.
• Responsible for project management from project's pre-SDLC, formation, requirements till getting the sign off.
• Develop fraud detection scenarios covering transaction fraud and application fraud across different banking channels including online banking, mobile banking, IVR, etc.
• Work with different stakeholders for the preparation of business requirements and design.
• Identify data needs and prepare data model for fraud scenarios.
• Support customers in carrying out data mapping from source systems.
• Design the interface to be used by the fraud investigation team.
• Analyze business requirements and implement multiple fraud scenarios in the 'procure to pay' process for a major bank in GCC.
• Coordinate with multiple stakeholders for the finalization and documentation of business requirements and functional specifications.
• Prepare data model based on the data requirements for fraud scenarios execution.
• Design the workflow for investigation and value-added reports for management.

• Consolidate reporting to all stakeholders.
• Ensure department standard operating processes are documented and up to date.

• Provide guidance and support to operational risk management stakeholders with respect to fraud risk management programs and assessments carried out.
• Act as a center of excellence for education and advocacy of information on ADIB Group's fraud risk management practices and programs to foster sound FRM in ADIB Group, leading to embedding a fraud risk mindset in the business.

Other tasks

Carry out other tasks as and when required in consultation with the Head of Fraud Risk Management.

• Risk management domain knowledge and experience.
• Project management knowledge and experience.
• Experienced in system integrations and rules maintenance.
• Have a fair knowledge of data analysis and management information systems (MIS).
• Good cross-functional knowledge and skills in technology.
• Experience in credit risk, market risk, operational risks, and business continuity management systems.
• Excellent communication skills, both written and verbal.
• Team management skills.

Apply Now