Key Account Executive (Ecommerce)

Job Description

About the Role: We are looking for a dynamic Ecommerce Key Account Executive to manage and grow our omnichannel business across leading marketplaces including Amazon, Noon, Namshi, 6th Street, and Lifestyle. This role requires a strong blend of operational excellence, analytical thinking, and business acumen to drive revenue growth while ensuring seamless backend execution across platforms.

1. Omnichannel Marketplace Management

• Own the numbers and drive topline growth across key marketplaces
• Identify growth opportunities through pricing, assortment expansion, and visibility optimization
• Execute platform-specific strategies to maximize sellouts and brand presence
• Hands-on management of marketplace backends (listing, pricing, promotions, inventory updates)
• Own the catalog health, content quality, and platform compliance
• Coordinate with internal and external teams for timely updates and issue resolution
• Manage end-to-end ecommerce operations across multiple channels

1. Inventory Planning

• Plan and execute demand forecasting and replenishment strategies
• Manage inventory flow including replenishment and pullback across channels
• Work closely with supply chain teams to ensure optimal stock availability
• Drive efficient stock allocation across platforms to minimize stock-outs and overstocking

1. Order & Supply Chain Coordination

• Coordinate internally for raising POs, ASNs, and ensuring timely dispatch
• Validate GRNs and ensure accurate stock reconciliation across systems
• Identify and resolve operational bottlenecks

1. Reconciliation & Reporting

• Perform detailed sales and inventory reconciliations across platforms
• Track payments, deductions, and discrepancies; ensure timely resolution
• Generate actionable reports and insights to improve business performance

1. Stakeholder & Relationship Management

• Manage relationships with marketplace account managers and internal stakeholders
• Collaborate with marketing, supply chain, finance, and brand teams
• Ensure alignment on business goals and execution plans

• 56 years of experience in Ecommerce, preferably in Watches / Fashion / Lifestyle
• Strong understanding of omnichannel ecommerce business models
• Hands-on experience with marketplace backends (Amazon, Noon, Namshi, etc.)
• Proven ability in inventory planning, demand forecasting, and stock management
• Strong reconciliation and analytical skills (Excel Skills - Non-negotiable)
• Experience in managing POs, ASNs, and GRN validation
• Strategic thinker with strong business acumen Number Driven
• Ability to identify growth opportunities and drive execution
• Excellent stakeholder management and communication skills
• Comfortable working in a fast-paced, multi-stakeholder environment
• Experience with ERP is mandatory - NAV/BC will be a plus