Guest Service Agent

Job description / Role

Employment: Full Time

Company description

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accoru2019s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrowu2019s hospitality.

Job description

ibis World Trade Centre is currently seeking a Guest Service Agent to deliver exceptional service from the moment of guest arrival through to departure, ensuring a memorable and seamless experience throughout their stay.

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world

• Greet, check-in, respond to requests and settle accounts while providing exceptional service
• Take initiative to add a personalized experience
• Proudly promote the hotel facilities, looking for opportunities to enhance a guestu2019s stay through up-selling

• Service focused personality is essential; experience is an asset
• Prior experience working with Opera or a related system
• Fluency in English; additional languages are a plus

Additional information

Diverse, young and vibrant team

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Company Industry: Travel, Hotel & Tourism

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