Information Technology Manager

apartmentNADIA placeDubai calendar_month 

Job Description

The ideal candidate will support and maintain the IT infrastructure of retail outlets and back-office operations, ensuring smooth functioning of hardware, software, and network systems

Responsibilities
  • Install, configure, and maintain computer hardware, software, and network systems.
  • Provide technical support for POS (Point of Sale) systems and retail applications.
  • Monitor and troubleshoot network connectivity and server issues.
  • Assist in setting up new workstations and user accounts.
  • Maintain inventory of IT assets and ensure timely updates.
  • Support CCTV, access control, and other security systems.
  • Coordinate with vendors for hardware/software procurement and maintenance.
  • Document IT procedures and maintain logs of issues and resolutions.
Qualifications
  • Bachelors degree in Computer Science, IT, or related field.
  • Basic knowledge of Windows OS, networking, and hardware troubleshooting.
  • Familiarity with retail systems (POS, barcode scanners, etc.) is a plus.
  • Strong problem-solving and communication skills.
  • Ability to work in a fast-paced retail environment.
  • Willingness to work flexible hours, including weekends if needed.
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