IntelliMatch Support Engineer - Fujairah
Commercial Bank Fujairah
Job description / Role
Employment: Full Time
About Commercial Bank Commercial Bank, founded in 1975 and headquartered in Doha, plays a vital role in Qatar s economic development by offering a range of personal, business, government, international and investment services. We believe in empowering our employees, providing them with opportunities for growth and professional development.By Joining us, you will be part of a workplace culture that fosters innovation, supports work life balance, and encourages you to reach your full potential. Join us in shaping the future of banking Job Summary We are looking for FIS InteliMatch Support Engineer for Information Technology systems, providing L2 and L3 support for applications mainly on Banking Operations such as Reconciliation systems The candidate must possess strong experience and knowledge in in particular FIS Intellimatch system such as building recon processes for Nostro, Cash and Cards (Recollector, DIM, Admin) and ready implement end to recon processes including matching rules.
Schedules and tasks automation.
Key Accountabilities, Responsibilities:- Providing 1st, 2nd and 3rd level support to Banking Operations such as Reconciliation system, Cheque clearing and teller systems in terms of upgrades and projects and BAU.
- The Applicants must possess strong experience and knowledge in in particular FIS Intellimatch system such as building recon process (Recreator, Intellimatch, Admin) and ready implement end to recon processes including matching roles.
- Develop in-depth knowledge of reconciliation systems through research and testing in order to act as a Subject Matter Expert with Reconciliation team.
- Provide recommendations for continuous improvements.
- Collaborate cross-functionally with data scientist, business users, project managers and other engineers to achieve elegant solutions.
- Vendor coordination for new developments, issues & fixes
- Performing preventive maintenance activities on core applications
- Ensure continuous knowledge development and participate effectively in knowledge transfers programs.
- Strong Capability to help end users and business in reporting to regulatory by providing the necessary reports.
- Supporting BCP & Disaster Recovery activities
- Data and servers monitoring.
- Extending support for new implementations and projects that would include manage projects from Application Support side.
- Bachelor's degree in Information Technology.
- Relevant experience minimum of 5+ years in Banking domain, especially on managing reconciliation systems and mainly on supporting FIS DIM
- Strong knowledge in FIS DIM (formerly Intellimatch) is definitely preferred
- Experience in .NET
- Experience in Linux and Windows based applications
- REST, Swagger/OpenAPI
- Practical experience of SQL in relational databases like Oracle, DB2 or MSSQL Server
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