Senior Operations Control Specialist

Job Description

Job Description

Job Purpose

Responsible in providing assistance to Flight Operations Control Centre Manager to ensure safe, compliant, and flawless operation of all aircrafts and ensure all policies and procedures are adhered .

• Develop and embed a culture of customer focus and performance management to ensure high quality and continuous improvement in service delivery.
• Ensure that the organisation's approach to data protection, security and retention complies with best practice and that policies and procedures are effectively implemented.
• To develop, continuously improve and implement the organisations approach to risk management.
• Continuously demonstrate efficiency and effectiveness in managing allocated resources for his/her department
• Ensure that communication between all stakeholders, Maintenance and Load control are monitored, identified, and actioned on time.
• Responsible for cross-checking the planning scenarios of each mission on the shift. Secure all permits and follow up for any missing information.
• Receive, correlate, and accept pre-planned mission files from Fight Planners on each shift.
• To initiate, revise and update the Flight Plan including short notice flights
• Ensure that 24/7 coordination between the operations is maintained.
• Responsible for maintaining 24/7 effective liaison with subordinate mission support organizations including Operational, Engineering and Administrative elements. Ensure the readiness and planning requirements as detailed through the reporting structures.
• Monitor weather conditions, aircraft position reports, and aeronautical l navigation charts to evaluate the progress of flight.
• Ensure the information flow is carried out in a top confidential manner
• Interacting with all operating departments to ensure all day-of-flight opportunities, operating constraints and all irregular operation recovery options are identified and actioned.
• Assist Operations Manager (Planning) to ensure that all missions completed are closed with all documentations used for planning and execution by respective team member.
• Responsible for cross-checking the planning scenarios of each mission on the shift secure all permits and follow up for any missing information.
• Develop and embed a culture of customer focus and performance management to ensure high quality and continuous improvement in service delivery.
• Ensure that the organisation's approach to data protection, security and retention complies with best practice and that policies and procedures are effectively implemented.
• To develop, continuously improve and implement the organisations approach to risk management.
• Continuously demonstrate efficiency and effectiveness in managing allocated resources for his/her department

• Minimum 5-7 years of work experience in an Airline / Military operations environment of which a minimum 3 year experience must be as a flight dispatcher.
• University Degree or equivalent.
• Valid Flight dispatch license holder (Preferred)
• Recurrency and proficiency check must be current and valid all times
• ICAO level proficiency 4 for aviation language.
• DGR CAT 10 Trained would be preferred.
• Air Cargo Operations certifications desirable
• Strong interpersonal and coaching skills with a passion for developing others
• Strong communication skills in both written and oral
• Strong planning, organizing, and integration skills
• Strong knowledge in the development and implementation of policies & procedures