UAEN1 Sales Assistant | Retail | ACE Jebel Ali

apartmentAl-Futtaim Technologies placeDubai calendar_month 

Job Description

Overview Of The Role:

  • As a Sales Assistant, your primary purpose is to maintain a shoppable store environment, drive sales through effective customer service, and utilize your product knowledge to meet sales targets. Success in this role requires maintaining a clean and organized store, providing excellent customer service, and utilizing selling techniques to enhance customer experience and increase sales. You will operate within well-defined processes and collaborate with internal and external stakeholders to achieve individual store budget goals.

What You Will Do:

Customer Service
  • Provide high-level customer service both internally and externally.
  • Assist and advise customers professionally on product categories.
POS Operation
  • Operate the point of sales system as required.
  • Ensure high-level accuracy in all transactions.
  • Follow procedures for cash operation.
Product Knowledge
  • Learn product uses and advantages.
  • Advise customers on the right products to enhance revenues.
  • Encourage add-on sales to increase transaction size.
Receiving Deliveries
  • Assist with receiving and displaying goods as per procedures.
  • Ensure products are readily available for customer purchase.
Ticketing & Pricing
  • Comply with in-store procedures regarding pricing and ticketing.
  • Ensure correct pricing to protect against company losses.
Merchandising Principles
  • Apply merchandising principles after training to maintain corporate image.
  • Initiate cleaning programs for assigned department to maintain store appearance.
Other Events
  • Assist in stock take, new store openings, and product/seasonal launches as needed.

Required Skills To Be Successful:

  • Excellent customer service skills.
  • Proficiency with point of sales systems.
  • Strong product knowledge and selling techniques.
  • Ability to work collaboratively within retail environments.

What Qualifies You For The Role:

  • Completion of secondary school education.
  • Minimum of 2 years experience in a retail environment.
  • Strong product knowledge and sales techniques.
  • Ability to operate the point of sales systems with accuracy.
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