Reservation Assistant – Travel and Tourism

apartmentthe talents nation placeDubai calendar_month 

Job Description

Position Title: Reservations Assistant
Employment Type: Full Time

Job Location: Dubai

About the Client:

A Dubai-based travel company with more than 20 years of experience delivering exceptional holiday experiences worldwide.

Job Description:

  • Handle reservations for flights, hotels, tours, and holiday packages accurately and efficiently using travel booking platforms/software
  • Provide exceptional service to clients via phone, email, and chat; resolve inquiries, issues, and special requests promptly and professionally.
  • Ensure all bookings comply with airline, hotel, and regulatory requirements; prepare itineraries, tickets, and travel documents accurately.
  • Coordinate with sales, operations, and suppliers to confirm bookings, update availability, and provide management with booking trends and client feedback.

Qualifications:

  • Open to Tagalog speakers
-Minimum 2-3 years of experience as a reservation agent in travel and tourism - outbound tour operations.
  • Excellent verbal and written communication skills, with the ability to interact professionally with clients and suppliers.
  • Proficient in travel booking systems and MS Office.
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