Tele Sales Manager | Sales Team Builder

Job Description

Dubai | International Luxury Beauty Brand

Elaris, Dubai's luxury beauty brand, known for delivering high-end services and an exceptional client experience. Our brand reflects elegance, sophistication, and trend-setting beauty.

We are seeking a Sales Manager & Team Builder—someone who can build a high-performance tele sales team from scratch, train them, manage them, and hit multi-million revenue targets.

This role is for someone who knows how to sell AND how to build a team.

Requirements:

• Minimum 5 years of tele sales/call center management experience in Dubai
• Proven track record of building sales teams from zero (minimum 10+ people)
• Mastery of phone closing techniques and high-ticket sales
• Experience designing sales scripts, conversion funnels, and CRM processes
• Ability to train, coach, and debrief team members daily
• Hiring expertise—knows how to spot real sales talent
• Professional-level English (speaking/writing)

Key Responsibilities:

• Build, manage, and scale the closing team (target: 10 to 30 people in 12 months)
• Design telesales strategy for luxury products and services
• Define team KPIs (Call volume, Conversion rate, AOV, Churn)
• Daily performance monitoring and one-on-one debriefs with closers
• Design and optimize sales scripts based on objection handling
• Collaborate with marketing to improve lead quality
• Weekly reporting to senior management (Forecasting, Pipeline analysis)
• Create incentive systems, internal campaigns, and sales challenges

Compensation Package:

• Competitive base salary (based on experience)
• Team commission based on monthly target achievement
• Quarterly bonus for over-achievement
• Growth potential to Head of Sales

Do NOT Apply If:

• You were only a closer yourself and never built a team
• You don't have Dubai management experience (don't know the local market)
• You're not familiar with CRM and reporting
• You have no hiring/firing experience
• You only know theory without real execution

How to Apply:

• CV + Verifiable documentation:
• Number of people you hired and managed
• Examples of targets your team hit
• Names of CRM systems and tools you used
• Only candidates with real management experience in Dubai will be reviewed.