Travel Retail Sales Key Account Specialist | Dubai

Job Description

About the Role

We are looking for a Travel Retail Sales Key Account Specialist to drive sales, manage relationships, and grow our travel retail and duty-free accounts across Dubai and the GCC region. This role is responsible for developing strategic account plans, managing key partnerships with duty-free operators, and ensuring strong brand visibility in premium travel retail environments.

Key Responsibilities

Key Account & Sales Management:

• Manage and grow key accounts across airports, duty-free shops, airlines, and travel retail partners.
• Negotiate trade terms, product listings, promotional plans, and contracts with travel retail buyers.
• Develop and execute sales plans and revenue targets for each account.
• Build strong, long-term relationships with airport retailers, travel retail operators, and distributors.

Travel Retail Sales Execution:

• Ensure high-level execution of sales and promotional strategies tailored to duty-free environments.
• Monitor sell-out performance, stock levels, and order replenishment.
• Conduct regular store visits to review merchandising, display standards, and in-store promotions.
• Provide training to retail staff to enhance product knowledge and brand advocacy.

Trade Marketing & Activations:

• Work with trade marketing teams to design and implement impactful travel retail activations, events, and sampling campaigns.
• Oversee POS materials, planograms, and display installations to ensure premium brand representation.
• Collaborate with marketing teams on seasonal campaigns, gifting concepts, and launch events.

Forecasting & Reporting:

• Prepare sales forecasts, business reviews, and performance reports for key accounts.
• Analyze sales data, customer trends, and competitor activity to identify growth opportunities.
• Work closely with supply chain and logistics to ensure smooth operations and timely stock deliveries.

Qualifications & Skills:

• Bachelors degree in Business, Marketing, or related field.
• 35 years of experience in travel retail, key account management, or FMCG sales (duty-free experience preferred).
• Strong negotiation, relationship management, and presentation skills.
• In-depth knowledge of travel retail dynamics, pricing structures, and promotions.
• Proficiency in MS Office (Excel, PowerPoint) and CRM tools.
• Fluent in English (Arabic or other languages is a plus).
• Flexible to travel across GCC airports when required.

• Work with a premium, fast-growing brand in one of the most exciting retail sectors.
• Take ownership of key travel retail accounts and drive their growth.
• Exposure to international customers and global travel retail trends.