Waiter/Waitress

Job Description

Job Description

Job Summary-

We are looking for a friendly and customer service-oriented Waiter/Waitress to join our team. The primary responsibilities include taking orders, serving food and beverages, and ensuring customer satisfaction.

• Greet and seat customers in a friendly and professional manner.
• Take customer orders and relay them accurately to the kitchen staff.
• Serve food and beverages promptly and efficiently.
• Respond to customer inquiries and resolve any issues or complaints.
• Maintain cleanliness and organization of the dining area.
• Collaborate with kitchen staff to ensure timely service.
• Up-sell menu items and promote specials to customers.

• Proven experience as a Waiter/Waitress or similar role.
• Excellent customer service and communication skills.
• Ability to work well in a fast-paced environment.
• Strong attention to detail.
• Knowledge of food and beverage menus.
• Flexibility to work evenings, weekends, and holidays.
• High school diploma or equivalent.

Skills

• Excellent customer service skills
• Strong communication skills
• Ability to work well in a team
• Attention to detail
• Ability to multitask
• Stamina and the ability to work in a fast-paced environment
• Up-selling and cross-selling skills
• Knowledge of food and beverage menus
• Ability to handle difficult situations calmly
• Basic math skills for handling payments and cash transactions