Team Leader - Retail Electronics Store

Job Description

Job Summary:

Achievement of Sales Target of the Store and maintaining the service standards of the company.

Responsibilities:

• Achieve individual targets for sales, invoicing, extended warranties (EW), accessories, and overall productivity.
• Provide effective solutions and recommendations to meet customer needs and address inquiries.
• Maintain comprehensive knowledge of all products within the assigned department.
• Take ownership of the My Area My Responsibility (MAMR) initiative and ensure operational excellence within the designated area.
• Ensure product displays, planograms, and promotional signage are maintained according to company standards.
• Conduct regular perpetual inventory counts and support inventory accuracy.
• Maintain cleanliness, organization, and visual appeal of the assigned department.
• Lead, coordinate, and monitor the performance of brand promoters within the assigned team or department.
• Provide guidance, coaching, and support to promoters to maximize customer engagement and sales results.
• Ensure promoters comply with company policies, operational procedures, and merchandising standards.

Qualifications:

• Experience (Yrs & Field): Min 2 years of experience in Retail Sales
• Educational Qualification: Graduation or Diploma or an equivalent qualification

Required Skills:

• Strong sales and customer service skills.
• Good knowledge of consumer electronics products.
• Leadership and team supervision abilities.
• Excellent communication and interpersonal skills.
• Ability to coach, motivate, and manage promoters.
• Strong problem-solving and decision-making skills.
• Knowledge of merchandising, inventory control, and retail operations.
• Target-driven with strong organizational and time-management skills.
• Proficient in POS systems and basic computer applications.
• Customer-focused, proactive, and able to work under pressure.