Store Manager - Large format F&B Integrated Supermarket

Job Description

Grandiose is a home-grown Retail chain giving its customers a different experience for shopping and dining in the UAE. The fast-growing dynamic business is looking for energetic, customer centric, business driven store managers for its new large size stores in the Dubai and Abu Dhabi locations.

Key Responsibilities:

• Lead and oversee the entire store's operations, including multiple departments and sections. Implement strategic plans for the store's growth and success.
• Devise and execute effective sales strategies and promotional campaigns for the supermarket. Collaborate with marketing teams to create impactful advertising and marketing materials.
• Device and execute marketing strategies to reach a broad customer base, Engage with the local community through events, sponsorships, and partnerships.
• Train, manage and to be a Mentor for 60-80 and diverse team of employees. Implement effective communication channels within the team.
• Implement and maintain high standards of customer service throughout the store. Develop and enforce customer service policies and training programs.
• Implement advanced inventory management systems to handle a large volume of products. Optimize supply chain and distribution processes for efficiency. Coordinate with suppliers and manage bulk orders efficiently.
• Develop and manage a comprehensive budget considering the diverse range of products and services, analyze complex financial reports to make strategic decisions.
• Implement sophisticated security measures, including surveillance systems and loss prevention strategies. Develop emergency response plans for a complex environment where live cooking happens in the food avenue.
• Manage relationships with a diverse group of suppliers, Implement vendor performance metrics and quality control processes.
• Implement rigorous standards for cleanliness and organization in a large physical space. Oversee regular maintenance and renovations as needed.
• Identify, assess, and mitigate risks associated with a large-scale operation. Implement comprehensive safety protocols and crisis management plans.

Qualification & Experience:

• Must be a graduate with at least 10 years of experience in Supermarket business.
• Must have a minimum of 4-5 years of experience as Store manager/General Manager/Store Operations for large size supermarket in the GCC market.
• Must have experience working in Grocery/Fresh produce/Food Avenue.