Front office Executive

Job description / Role

Healthcare, Hospital & Medical Services

Job Description:

We are looking for a Front Office Executive (Hindi Speaking) with prior clinic/hospital experience to join a reputed medical facility in Dubai. The candidate will be the first point of contact for patients, ensuring smooth front-desk operations, patient coordination, and excellent customer service.

Responsibilities:

Greet and assist patients and visitors at the reception.

Handle patient registration, appointments, and scheduling.

Answer phone calls, respond to inquiries, and provide accurate information.

Coordinate with doctors, nurses, and other departments for patient care.

Manage billing, invoicing, and payment collections.

Maintain patient records and update the clinic management system.

Ensure the reception area is presentable and organized.

Provide administrative support as required.

Requirements:

Minimum 1–2 years of experience in a clinic/hospital front office role in Dubai.

Must be fluent in Hindi and English (knowledge of Arabic is a plus).

Strong communication and interpersonal skills.

Familiarity with clinic management software and billing systems.

Presentable, professional, and patient-focused.

Ability to multitask and handle pressure in a busy environment.

Benefits:

Salary: AED 2,500 – 3,000 (depending on experience).

Other benefits as per UAE labor law.

Requirements:

Candidate Profile – Front Office Executive (Hindi Speaking)

Education:

Diploma or Bachelor’s degree in Business Administration, Healthcare Management, or related field.

Experience:

Minimum 1–2 years of front office/receptionist experience in a clinic or hospital in Dubai.

Experience with patient handling, appointment booking, and billing.

Skills & Competencies:

Fluency in Hindi and English (Arabic is an added advantage).

Proficient in MS Office and clinic management software.

Strong communication and customer service skills.

Presentable, organized, and professional demeanor.

Ability to multitask and work under pressure in a fast-paced clinical setting.

Personal Attributes:

Patient-friendly and approachable.

Team player with adaptability to clinic workflow.

Attention to detail with good problem-solving skills.

Salary: AED 2,500 to 3,000 per month inclusive of fixed allowances.

About the Company

Vega offers expert consultancy in migration, healthcare recruitment, education, logistics, and business solutions, driving global success.

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