Senior Digital Program Specialist

Job description / Role

Finance, Investment & Asset Management

Senior digital program specialist - business analysis

We are capitalized at USD 100 billion and AAA-rated by the major international credit rating agencies. Collaborating with partners, AIIB meets clients' needs by unlocking new capital and investing in infrastructure that is green, technology-enabled, and promotes regional connectivity.

The Information Technology (IT) Department provides technical services in the areas of information security, digital services, IT-related procurement, cybersecurity, IT risk and resilience, data management, digital learning, and digital transformation, ensuring their overall alignment with AIIB's needs and priorities.

The team oversees the development and refinement of the IT strategy as well as the effective management of technology resources and the provision of technical support across Bank operations. These efforts are critical to fostering a digital and data-driven culture within the Bank aligned with its Corporate Strategy, promoting the innovation of digital infrastructures, and ensuring the smooth operation and security of daily banking functions.

The Senior Digital Program Specialist - Business Analysis, reporting to the lead of the IT Business Analysis Team, is responsible for building the business partnership between the IT Department and the Business Units (BUs) of the Bank by conducting IT business analysis activities to support the Bank's various businesses, such as collaborating with business stakeholders to identify and optimize the business processes, digital capabilities, needs, and technology gaps; and identifying, implementing, and supporting appropriate business solutions for business.

This role ensures that BUs' requests and operational requirements are supported by ITD in a timely manner and in alignment with industry best practices. The successful candidate will also provide guidance on emerging approaches and trends in the design and implementation of IT applications as part of essential services for the success of the Bank's Corporate Strategy and business plan.

Responsibilities:

• Liaise between the ITD and business departments and work as IT subject matter expert for AIIB business in general.
• Collaborate with various teams across the Bank to gain a deeper understanding of diverse business domains and identify opportunities for further refinement of IT applications and work processes.
• Optimize approaches and build consistency in the demand analysis, requirements prioritization, solution evaluation, system delivery, and value realization assessment of IT solutions, ensuring outputs are delivered to meet the specific demands of stakeholders while introducing adaptive measures to sustain responsiveness to evolving needs.
• Lead the IT demand collection exercise during the annual Bank-wide Business Planning & Budgeting (BPB) cycle by collecting, analyzing, and evaluating IT demands from all business departments across the Bank, ensuring strategic alignment of IT demands with the Corporate Strategy and the Bank's BPB focus areas.
• Contribute to the development of strategic plans by providing insights on technology trends, opportunities, and risks, and provide recommendations on how new technologies can be leveraged to achieve business objectives.
• Lead the exercise for gathering and prioritizing business requirements, business process modelling, impact analysis, and feasibility studies, and propose solutions for business units.
• Support solution design and full project cycle delivery.
• Support Digital Project Managers in business analysis activities to develop systems and solutions for various IT applications, customizing parameters, functionalities, and features to meet project requirements and specific operational contexts, ensuring effectiveness, adaptability, and usability.
• Provide guidance and trainings to management and staff on the adaptation of IT applications, taking into account various operational needs and contexts to sustain efficient operations.
• Work closely with various IT teams, such as infrastructure, data management, IT security, and risk management, to ensure full coverage of IT requirements when rolling out new products and services to business users, and maintain a highly secure system through proper configuration and system access monitoring.
• Ensure that processes comply with IT governance processes and procedures and AIIB's audit and control requirements.

Requirements:

• University degree in information technology, computer science, software engineering, business administration, or a related discipline.
• 8-10 years of relevant working experience in business analysis, including but not limited to IT demand management, stakeholder management, and system implementation.
• Experienced in the banking environment, with domain expertise in at least one core banking business.
• Understanding of MDBs' investment operations business will be a plus.
• Demonstrated expertise in gathering and defining requirements as well as creating detailed specifications, managing process flows, and developing business use-case scenarios.
• Understanding of process modelling and agile and waterfall IT system rollout methodologies.
• Strong business and technology acumen.

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