Information Technology Technician

Job Description

IT Infrastructure & Security Technician

Availability: Immediate joiners are highly preferred

Overview:

This role also provides first- and second-level technical support to ensure the stability, security, and efficiency of IT operations across the organization.

Key Responsibilities:

• Install, configure, and maintain CCTV systems (IP/analog), NVRs/DVRs, and monitoring workstations.
• Ensure continuous operation, recording, and data retention for all surveillance systems.
• Install, configure, and maintain access control and biometric attendance systems, integrating them with HR systems.
• Design and implement network layouts for new branches, including routers, switches, access points, and structured cabling.
• Provide technical support for hardware, software, and network issues, ensuring timely resolution.
• Manage IT asset inventory, maintain configuration records, and ensure up-to-date technical documentation.
• Coordinate with vendors for firmware updates, troubleshooting, and maintenance activities.

Requirements:

• Education: Bachelor's degree or diploma in IT, Computer Science, or a related field.
• Experience: 3–5 years of hands-on experience in CCTV installation, access control, and IT/network support (multi-site experience is an advantage).
• Certifications (preferred):
• CCNA / CompTIA Network+
• CompTIA Security+ or equivalent
• CCTV or Access Control certifications (Hikvision, Dahua, ZKTeco)
• ITIL Foundation
• Technical Skills:
• Strong knowledge of LAN/WAN, IP addressing, and structured cabling.
• Proficiency in configuring switches, routers, and NVRs.
• Familiarity with Windows Server, Active Directory, and remote support tools.
• Basic understanding of cybersecurity principles.
• Soft Skills: Excellent communication, problem-solving ability, teamwork, and attention to detail.

Note:

This position is open to candidates currently based in the UAE only. Immediate availability will be considered an advantage.