Sales Representative

Job Description

Any applicant in breach will not be considered.

Role Overview

ISA Bullion is a Dubai-based physical gold trading platform serving serious investors across the UAE and internationally. We are hiring a Senior Client Relationship Manager to convert high-intent inbound enquiries into long-term client relationships.

This role is designed for a commercially driven sales professional who can close confidently, explain investment products clearly, and retain clients beyond the first transaction. You will own the relationship end-to-end, acting as a trusted point of contact for repeat trades and long-term engagement.

This is not a cold-calling role. Conversations are advisory, high-quality, and trust-based.

• Inbound, high-intent leads
• Ownership of clients after closing
• Consultative sales, not scripted selling
• Tangible, globally recognised investment product
• Focus on conversion quality and client lifetime value

• Handle inbound investor enquiries via phone, WhatsApp, and email
• Qualify prospects and confidently close clients
• Clearly explain ISA Bullion's gold trading model, pricing and storage
• Onboard clients and manage the relationship post-conversion
• Act as the primary point of contact for ongoing support
• Maintain accurate CRM records and follow-up strategies
• Collaborate with trading, operations, and marketing teams
• Contribute commercially valuable input to messaging, funnels, and sales processes

• A strong inbound sales professional who enjoys closing
• Someone comfortable discussing investments
• A communicator who can simplify complex concepts without overselling
• Someone who takes initiative and improves how things are done

• Fluent in Arabic and English (spoken and written)
• Bachelor's degree (required)
• 3+ years experience in sales, relationship management, or financial services
• Proven ability to close and manage high-value client relationships
• Strong phone presence and persuasive communication style
• High level of organisation and commercial awareness
• Based in Dubai and available for a full-time, on-site role

• CRM systems and client pipelines
• WhatsApp Business and professional client communication
• Canva (basic sales/marketing visuals)
• SEO fundamentals and content optimisation
• Familiarity with WordPress or CMS platforms is a plus

• Monthly salary: AED 6,500 – 7,500 (dependent on experience)
• UAE employment visa provided
• Medical insurance
• Annual leave as per UAE law
• Annual leave salary
• Return air ticket every two years