Junior Analyst - TGL

Job Description

Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAEs most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 50,000 employees!

We are currently recruiting for a Junior Analyst to join our Transguard Living team in our HQ, located in DAFZA, Dubai Airport Free Zone.

Scope:

Plays a key role in ensuring the smooth financial operations of the department. This position involves maintaining financial records, processing invoices, reconciling accounts, and providing support to the finance team. Additionally, need to assist in budgeting, forecasting, and financial analysis to support informed decision-making within the organization.

Responsibilities:

• Manage accounts payable and accounts receivable processes.
• Process invoices, expense reports, and other financial documents accurately and in a timely manner.
• Ensure compliance with company policies and procedures regarding financial transactions.
• Maintain accurate financial records and documentation.
• Prepare financial reports, including balance sheets, income statements, and cash flow statements.
• Assist in the preparation of financial forecasts and budgets.
• Collaborate with other departments to provide financial support and guidance as needed.
• Respond to inquiries from internal stakeholders regarding financial matters.
• Assist in audits and regulatory compliance activities.
• Reconcile bank statements and monitor cash flow.
• Assist in payroll processing and employee expense reimbursements.
• Monitor and analyze financial data to identify trends and opportunities for improvement.
• Ensure accuracy and completeness of financial records.
• Assist with all refund requests

• Communicating with clients regarding financial matters, such as invoicing and payment status.
• Providing excellent customer service by addressing client inquiries and resolving any financial discrepancies promptly.
• Collaborating with the operations team to ensure accurate billing and invoicing for services provided to clients.
• Assisting in the preparation of financial reports and statements for clients, as needed.
• Building and maintaining strong relationships with clients to foster trust and satisfaction with the company&aposs financial processes.

• Accounts Payable and Receivable: Manage the end-to-end process of accounts payable and accounts receivable, including invoice processing, payment collections, and vendor/customer communication.
• Expense Management: Track, review, and reconcile department expenses, ensuring accuracy and compliance with company policies.
• Budgeting and Forecasting: Assist in the preparation of budgets, forecasts, and financial plans, providing support in analyzing variances and identifying areas for cost optimization.
• Financial Reporting: Generate financial reports, statements, and analyses on a regular basis, providing insights to support decision-making by management.
• Payroll Processing: Tracking all internal customer services which should be deducted through their payroll.
• Documentation and Record Keeping: Maintain accurate financial records and documentation, ensuring compliance with auditing standards and regulatory requirements.

• Stay updated on emerging technologies, industry trends, and best practices in IT service management to enhance skills and knowledge

Selection Criteria:

• Proven experience in a similar role, providing technical support in a corporate environment
• Strong knowledge of Microsoft Windows operating systems, Office 365, Active Directory, and networking principles
• Familiarity with ITIL (Information Technology Infrastructure Library) framework and service desk best practices
• Excellent communication skills, both verbal and written, with the ability to convey technical information clearly and concisely to non-technical users
• Customer-focused mindset with a proactive approach to problem-solving and a commitment to delivering high-quality service
• Strong analytical and troubleshooting skills, with the ability to diagnose and resolve technical issues efficiently
• Certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or ITIL Foundation certification are a plus