CRM Manager - Lifecyle And Loyalty - Ras al-Khaimah
Job description / Role
Employment: Full Time
An exciting opportunity to lead lifecycle, loyalty, and CRM strategy for a leading global brand in the MENA region. You'll drive customer retention, engagement, and reward program success across digital channels including email, app, WhatsApp, and more.
Client Details
A leading global brand in the MENA region
Description- Design and launch lifecycle and loyalty journeys to boost retention, engagement, and reward program performance.
- Leverage CRM tools and first-party data to create personalised, multichannel campaigns.
- Collaborate with digital, eComm, and product teams to align CRM with business goals.
- Monitor and optimise campaign performance through data insights and A/B testing.
Job Offer
This is a high-impact role with the chance to shape CRM and loyalty strategy for a globally recognised brand. You'll join a fast-paced, innovative environment working alongside top-tier digital and marketing teams. The position offers great visibility, measurable impact, and access to cutting-edge CRM technologies
Requirements:
- 6-8+ years' experience in CRM, loyalty, or lifecycle roles in major brands or retailers.
- Expertise in tools like Adobe Campaign, Salesforce, or similar CRM platforms.
- Strong project management, communication, and data-driven campaign skills.
- Confident working across cross-functional teams with the ability to influence stakeholders and drive results in a matrixed organisation.
About the Company
Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.
The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:
Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal
The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide.
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