AI Product Specialist

Job description / Role

Employment: Full Time

About the role:

This role sits at the intersection of sales engineering, AI strategy, and customer engagement—helping Kensho deepen its footprint in key markets and maximize the impact of its AI solutions.

In this capacity, you'll act as a key subject matter expert in AI, assisting with closing strategic business deals and serving as a vital partner to go-to-market teams at S&P Global.

You will help shape Kensho's strategic positioning, foster industry partnerships, and identify opportunities that translate into tangible value creation. You will play a pivotal role in bridging AI innovation with business needs, ensuring Kensho remains at the forefront of industry transformation.

Key responsibilities:

• Develop and deliver compelling technical and business cases to engage decision makers on new products, features, and innovations, ensuring clear articulation of technical feasibility, system requirements, value propositions, and ROI projections grounded in AI performance metrics.
• Assess product readiness for market launch and guide necessary improvements or adjustments through detailed market feedback and competitive analysis.
• Provide strategic market feedback to Kensho strategy and product teams to guide company positioning, product roadmap decisions, and strategic investment priorities.
• Grow and manage a robust customer pipeline for AI-ready solutions, including LRA, Groundings, and beyond.
• Identify opportunities for Kensho Labs team by facilitating design workshops with high-value clients that require solution engineering.

• Build alliances with S&P Global customers through close collaboration with the Chief Client Office (CCO) and commercial teams.
• Drive co-development partnerships, ensuring products go to market with SME testing.
• Conduct market analysis to uncover new verticals, regions, and customer segments (e.g., private markets) and provide valuable insights back to Kensho strategy and product teams.
• Deliver high-impact product demos for high-value customers, shaping narratives that highlight Kensho's unique value.
• Lead technical deep-dive sessions with potential partners and customers to demonstrate the underlying AI architecture and capabilities of Kensho's solutions.
• Represent Kensho at industry conferences and events, driving lead generation and thought leadership.
• Develop market entry strategies for new segments and geographies, including risk assessment, resource requirements, and success metrics.
• Own and drive strategic market positioning by identifying key differentiators and utilizing position matrices to visualize Kensho's competitive standing.

• Collaborate with marketing and communications teams to develop clear, compelling narratives, segment-specific messaging, and transparent value propositions that resonate with target audiences.
• Act as a critical bridge between customer needs and Kensho's product and engineering teams, translating market insights into actionable technical requirements and contributing directly to the prioritization of AI model enhancements and feature roadmaps.
• Work closely with sales teams to provide market intelligence, competitive positioning, and customer insights that enhance sales effectiveness.
• Drive sales enablement, ensuring commercial teams have the resources to effectively communicate Kensho's AI value proposition.

What you'll bring:

• 3+ years' proven experience in a customer-facing role such as a sales specialist, solutions architect, or product specialist, with a focus on AI or data-driven solutions; a bachelor's degree preferred.
• Experience qualifying and selling B2B software, data, or other technology products.
• Subject-matter expertise with content feeds, metadata, assorted document and data delivery types a plus.
• A strategic, analytical approach to assessing markets combined with creative, tactical execution to capture opportunities.
• Effective communication skills working with internal colleagues and external vendor contacts at all levels.
• Collaborative and cooperative attitude with sales and marketing teammates.
• Goal oriented and self-motivated, with a passion for artificial intelligence.
• Experience working with globally distributed teams and partners in different time zones.
• Strong analytical skills with the ability to translate data into actionable insights.
• A passion for and/or experience with advanced AI systems.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment.

Company Industry: Marketing, Advertising & PR

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