Change Management Analyst - 1 Year Contract

Job Description

Contract Duration: 1 Year

Job Summary

We are looking for a proactive and analytical Change Management Analyst to join one of our clients on a 1-year contract.

The successful candidate will support the adoption of business, technology, process, and organizational change initiatives. The role will focus on assessing change impacts, engaging stakeholders, coordinating communications and learning activities, and monitoring organizational readiness and adoption across affected user groups.

• Support the development and execution of change management strategies, plans, and workstreams for transformation initiatives.
• Conduct stakeholder analysis, change impact assessments, readiness assessments, and user-group segmentation.
• Assess how proposed changes impact roles, processes, systems, behaviors, skills, and ways of working.
• Maintain change plans, stakeholder registers, impact logs, readiness trackers, communication calendars, and adoption dashboards.
• Coordinate stakeholder engagement activities, including interviews, workshops, focus groups, briefings, and feedback sessions.
• Develop clear change communications, key messages, presentations, FAQs, toolkits, and leadership briefing materials.
• Work with subject-matter experts and learning teams to identify training needs and support the preparation of learning materials.
• Support change networks, champions, super users, and business representatives in promoting awareness and adoption.
• Collect and analyze stakeholder feedback, readiness indicators, training participation, adoption measures, and change risks.
• Identify resistance, adoption barriers, dependencies, and emerging issues, and recommend appropriate mitigation actions.
• Coordinate change activities with project milestones, release plans, deployment schedules, and operational readiness requirements.
• Prepare progress reports and provide evidence-based insights to relevant governance forums.
• Support post-implementation adoption reviews, lessons learned, reinforcement activities, and continuous improvement.

• Bachelor's degree in Business Administration, Organizational Development, Human Resources, Communications, Information Systems, or a related field.
• 3+ years of experience supporting organizational change, digital transformation, technology adoption, process improvement, or related programs.
• Practical experience in stakeholder analysis, change impact assessment, readiness assessment, communications, and training coordination.
• Ability to translate complex transformation information into clear, audience-appropriate communications and presentations.
• Strong analytical skills with the ability to organize qualitative and quantitative information and identify actionable insights.
• Experience maintaining structured change plans, trackers, dashboards, logs, and governance materials.
• Good understanding of project delivery lifecycles and Agile or hybrid delivery environments.
• Proficiency in Microsoft PowerPoint, Excel, Word, Teams, and SharePoint.
• Excellent written and verbal communication, facilitation, presentation, and stakeholder management skills.
• Strong attention to detail, organization, collaboration, and ability to manage multiple priorities.

• Experience supporting government, public-sector, customer-service, or large enterprise transformation programs.
• Exposure to technology implementations such as enterprise applications, digital platforms, cloud solutions, CRM, ERP, or workflow automation.
• Knowledge of established change management approaches such as Prosci ADKAR, Kotter, or equivalent methodologies.
• Experience with employee engagement, organizational readiness, communication campaigns, learning coordination, or benefits realization.
• Professional certification in change management, project management, Agile delivery, communications, or a related discipline is preferred.