Logistics Coordinator

Job description / Role

Employment: Full Time

Industry

Fragrance and packaging (perfume & cosmetics)

Type: Full time

Role overview

We are looking for a highly organized logistics coordinator to manage our supply chain operations, ensuring efficient procurement, distribution, and logistics while maintaining effective communication with customers.

Key responsibilities

• Coordinate logistics activities: procurement, inventory management, distribution, and transportation.
• Ensure timely delivery of products from suppliers to clients.
• Collaborate with suppliers, vendors, and internal teams to maintain supply chain efficiency.
• Track shipments using SAP Logistics and resolve any issues.

• Serve as the point of contact for customers regarding their orders and service needs.
• Communicate delivery timelines and address potential issues transparently.
• Resolve complaints professionally and promptly.

• Work closely with sales, production, and finance departments for smooth operations.
• Coordinate with sales and marketing teams to optimize order fulfillment.

• Analyze logistics data to identify improvement areas.
• Implement solutions for operational efficiency and cost effectiveness.

• Monitor inventory levels and manage procurement schedules using SAP Logistics.
• Maintain accurate records of orders and deliveries.

• Assist in logistics for trade shows and events, ensuring all logistics aspects are managed efficiently.

Qualifications & experience

• Proven experience in logistics coordination and customer service.
• Hands-on experience with SAP Logistics, CRM, and ERP systems.

• Minimum 5 years in a logistics or supply chain role, preferably in the luxury or fragrance sector.

• Bachelor's degree in logistics, supply chain management, business administration, or related field.
• Certification in SAP Logistics is a plus.

• Strong understanding of logistics management and inventory control.
• Proficient in SAP Logistics or similar ERP systems.
• Excellent communication and problem solving skills.
• Familiarity with luxury industry standards is an advantage.

• Experience in the luxury goods or fragrance industry.
• Knowledge of event coordination for trade shows or corporate events.
• Fluency in English; Arabic is a plus.

• Exceptional customer service focus.
• Strong communication skills with stakeholders.
• Effective issue resolution capabilities.
• Highly organized with the ability to prioritize tasks.
• Proactive in seeking process improvements.

Behavior and culture

Promote continuous improvement and lead by example. Foster strong communication and negotiation skills for relationship management. Encourage teamwork and a customer-centric approach. Maintain organization while being adaptable to changes. Ability to work independently under pressure and manage staff effectively.

Why join us

Be part of an innovative company in fragrance and packaging design. Work on exciting projects for global brands. Collaborate with a passionate team in a dynamic environment. Opportunities for professional growth within the industry.

Key skills

Shipping & receiving, inventory control, data entry, AS400, transportation management systems, EDI, Microsoft Outlook, warehouse experience, office experience, dispatching, Microsoft Excel, logistics.

Company Industry: Marketing, Advertising & PR

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