Transport Coordinator
Dubai
Key Responsibilities:
- Daily Route planning of the delivery fleet.
- Co-ordinate distribution, drivers and helpers’ requirements to meet delivery needs.
- Maintain delivery schedules and track deliveries to ensure client needs are met.
- Update and provide delivery tracking information for vehicles, goods, drivers and helpers.
- Report driver issues such as accidents, safety concerns, or licensing issues.
- Direct, investigate, verify and resolve customer complaints, road accidents / incidents or any other unplanned event.
- To maintain the health and safety of the distribution team.
- Keep record of drivers and other staff (License copy /ID card / Health certificate Etc.).
- Assign drivers to deliveries, handle customer complaints, and investigate delivery issues, including returns, late or miss deliveries
- Manage shift deliveries against agreed service standards and operational KPIs
- Ensure all client request are met accurately and within the time scale set.
- Ensure POD’s are properly acknowledged by customers and handover to accounts department on daily basis
- Ensure proper reporting of the activities of the shift
atkinsrealisDubai
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