Food Services Supervisor
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From the very first opening of the St. Regis New York, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury, St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years of bespoke St.Regis tradition.
Crafted for modern connoisseurs who desire exceptional experiences, The St. Regis Abu Dhabi is the social epicenter for royalty, discerning travelers and luminaries in the art of living. The hotel comprises of 283 elegantly appointed guest rooms including 55 suites, most of which boast breathtaking views of the Arabian Gulf and Abu Dhabi city, including the extraordinary Abu Dhabi Suite – the highest suspended suite in the world, connecting the two Nation Towers.
The St. Regis is part of Marriott International, a brand leader, offering the most powerful portfolio in the industry, our more than 30 leading brands and nearly 9,100 properties in 142 countries and territories give people more ways to connect, experience and expand their world.At the heart of The St. Regis, our exceptional staff whom we address as "Hosts," are the ultimate luxury ambassadors, dedicated to providing our guests with an exquisite stay and unforgettable experiences. Pursue your passion and grow your expertise at Abu Dhabi’s best address—The St.
Regis Abu Dhabi, the house of luxury who is awarded with the prestigious Forbes Travel Guide 5-Star Rating.
Job Requirement: POSITION PURPOSE
To supervise, coach and train the team, by being a Role Model to them.Ensuring proper Sequence of Service standards are followed.
To supervise the food pass, as well as the overall floor operation.
Ensuring that guest satisfaction is kept at utmost priority.
To answer guest requests and assist with complaints in a professional manner.
ESSENTIAL FUNCTIONS
To project a pleasant and positive professional image to all contacts at all times
Manage cultural needs and expectations of guests
Upselling and identification of additional revenue opportunities
Maintain and adhere to billing policies and procedures
Punctual attendance to each shift
Maintain positive teamwork at all times
Accurate and timely delivery of orders to guests
Arrange meal breaks for team members sensibly
Allocate tasks to the team to ensure all duties carried out thoroughly and on time
Coach existing team members
Conduct daily briefings
Prepare staff roster/timesheets
Perfect knowledge of The St. Regis standards
Telephone standards to be adhered to at all times
Be able to prepare requested reports
To perform additional duties within F&B depart.
PREFERRED QUALIFICATIONSRelated Work Experience: At least 2 years of related work experience in a luxury hotel.
Supervisory Experience: At least 1 year of supervisory experience.
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At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.
We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.