Accountant (Collections - Commercial)
Abu Dhabi
Job Purpose
Responsible to follow up assigned customers debts including calling and meeting with customers to discuss thesettlement of their outstanding accounts. To monitor customer's adherence to the agreed credit terms, credit
limits and payment terms. To devise quick course of action in event of payment defaulted. To prepare weekly, monthly and quarterly reports and ensure accounts of defaulters are reported.
Job Accountabilities
Follow-up and Recovery- Receives the list and files of the customer assigned from the Senior Collection Manager. Studies these
Manager or Sales Manager regarding the customer. Classifies the customers to determine the given
credit facility of each customer and discusses collection and debt plan with the Senior Collection
Manager.
- Calls and arranges formal visits to individual customers to discuss the unpaid dues in their accounts
is not settled on time.
- Follow up with assigned customers to settle debts on time and ensure the signed agreement between
- Monitors customer's adherence to the agreed payment terms and devises immediate regularization
and conditions he agreed and signed. Asks the customer immediate correction of his payment status
otherwise coordinate with the senior to take further actions.
- Provide the customer with missing documents such as (invoices, PDN, Credit note) to compete the
payment process on time.
Job Accountabilities
Collection Management- Receives company's bank statements on daily basis and unidentified all the payment with details and send
and inform the senior in case of long overdue debts collected.
- Identify cash payments from corporate customer and send it to cash office to create receipt and allocated
- Applies receipts to proper customer on daily basis invoice.
- Receives cheque from customers, gives the customer a temporary receipt of cheque collection and
- Receives returned cheque from the cash office and report the senior. Holds all returned cheques in a safe
giving back the returned cheque to the customer.
- Identifies and reports periodically about all customers returned cheque to the senior. Escalates the issue
- Coordinates regularly with business units' sales managers to receive the latest update about the customer
customer and inform the senior.
- Identifies frequently defaulted customers and report them to the senior. Discusses with the senior an action
- Prepares monthly Aging report of customer overdue and mention the reasons non- payment.
- Performance other job-related duties such as providing necessary information and supporting documents
- Preparing the following reports on monthly basis to the senior management to view the performance of the
- Prepares and send the balance confirmations to top 10 customers quarterly.
- Bachelor's degree in accounting, Finance, or a related field.
- 6 years of experience in debt management and credit recovery in similar service industry or bank.
- Regional exposure and retail background are a plus.
- Valid UAE driving licence.
- Proficiency in Arabic and English language
- Public relations, interpersonal and negotiation skills.
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