Assistant Manager - Handover & Defect Liability Management

Job Description

We are looking to hire an Assistant Manager - Handover & DLP Management who will be responsible for managing the closure of community snags and defects during the Defects Liability Period (DLP), ensuring timely resolution of outstanding issues across common and public areas in coordination with internal stakeholders and contractors for our semi-government client based in Dubai, which is one of the largest companies in the region.

This position is a contract role with an initial duration of 12 months and is renewable based on performance and business requirements.

The role sits within the Handing Over & DLP Department and reports directly to the Senior Manager.

We are looking for a passionate Assistant Manager - Handover & DLP Management who is experienced in post-handover defect management and community support operations. You should also have strong knowledge of facilities management, community operations, and contractor coordination during DLP phases.

Key responsibilities:

• Manage closure of outstanding community snags identified by community management teams and ensure timely resolution during the DLP period
• Oversee and coordinate rectification of defects in common and public areas across residential communities
• Liaise with stakeholders including community management, FM teams, and contractors to ensure effective defect resolution
• Conduct site inspections to verify completion of reported issues and ensure compliance with agreed standards
• Maintain and update defect tracking logs and ensure accurate documentation of all reported and closed items
• Escalate delays or non-compliance issues to relevant stakeholders to ensure timely resolution
• Ensure all DLP-related obligations are met prior to handover completion deadlines
• Support continuous improvement of defect management and community handover processes

Knowledge, skills & experience:

• Bachelor's degree in Engineering (B.Sc. Engineering) or similar
• 7 - 10 years of experience in facilities management, community operations, or post-handover defect/DLP management
• Strong experience managing community defects, particularly in common areas and infrastructure
• Excellent stakeholder management skills with exposure to developers, FM providers, and contractors
• Strong understanding of DLP processes, snagging, and handover procedures
• UAE Driving License with own vehicle is mandatory
• Strong communication skills in English; Arabic and Urdu will be an advantage
• Ability to work in a fast-paced, multi-stakeholder environment

Availability:

Preference will be given to candidates who are immediately available.

We are looking for a candidate who will be able to work in the United Arab Emirates. Please apply with your resume and remember to provide us with your contact details.

We will review your job application within 7 working days. Should your profile fit the requirements of the role, a consultant from Edari will be in touch with you to gain a deeper understanding of your experience, discuss the role in more detail, and outline the potential next steps.