Senior Officer BHS Operations

Job Description

Critical decision-making during system breakdowns and effective communication with stakeholders are also integral aspects of their responsibilities. Ultimately, the Senior Officer Baggage Operations plays a central role in maintaining smooth operations and fostering positive relationships within the airport environment.

• Lead and drive the of team of BHS O&M supervisors and Control room operators to achieve departmental delivery goals and provide timely and accurate BHS operations & System performance information to Stakeholders.
• Oversee, support and manage the day-to-day operations of the BHS and fully Accountable for reporting and escalating non-conformities to the BHS Management and relevant stakeholders, as and when required.
• Ensure the BHS & Baggage Operation complies with AD Airports policy, procedures other relevant standards and legal regulations.
• Proactively manages the BHS operation, checks and records the BHS resource utilization.
• Conducts regular inspection of the BHS and baggage operation facilities, to ensure areas are safe for operations, as per company policy.
• Attends relevant operational meetings with stakeholders to provide critical information related to BHS Performance and Baggage Operations and accountable for mitigating operational problems and issues.
• Manages any operational incidents – Irregular Operations (IROPS) and Coordinates with all relevant stakeholders to ensure seamless operations.
• Accountable for ensuring optimal performance and availability of the BHS system.
• Schedule and implement a preventive maintenance plan. Ensure timely completion and smooth handover of the works for ongoing operation.
• Attend major operational issues and manage the implementation of Contingency procedures as stated in BCP.
• Accountable for providing daily, weekly and system breakdown statistics to BHS Management.
• Comply with all HSE policies, procedures, and guidelines, and integrate HSE considerations into daily professional and technical tasks.
• Report hazards, unsafe conditions, and non‑conformities promptly to help maintain a safe and healthy workplace.
• Participate in required HSE training and support environmentally responsible and safe work practices.
• Manages his/her ADA shift team and supplies regular feedback on staff performance.

• Baggage Operations Management & Resource Coordination.
• Safety, Security & Regulatory Compliance Oversight.
• Stakeholder Communication, Collaboration & Service Delivery.
• Operational Monitoring, Incident Response & Critical Decision-Making.
• Process Planning, Reporting & Continuous Improvement.
• GCAA regulations and IATA procedures related to baggage operations.