Audio Visual Specialist

Job Description

Job Summary:

We are actively seeking a Senior Audio Video & IT Engineer to join our growing team in Dubai. This is a key position for a highly skilled and experienced professional with 10+ years of hands-on expertise in managing corporate-grade audio-visual systems and providing IT support.

The ideal candidate will manage and ensure the smooth operation of the setup, maintenance, and troubleshooting of all Audio Video infrastructure across our executive boardrooms, meeting rooms, reception areas, and public zones. In addition, you will support PC hardware, Wi-Fi systems, and basic networking tasks, ensuring flawless technology operations.

Key Responsibilities:

Audio-Visual Responsibilities:

• Lead the setup, configuration, and maintenance of all Audio Video systems including projectors, Large LED displays, video walls, digital signage, control systems (Crestron preferred), microphones, amplifiers, mixers, and speakers.
• Provide on-site technical support during executive meetings, conferences, and events, ensuring a professional and uninterrupted experience.
• Maintain and optimize video conferencing systems (e.g., Zoom Rooms, Microsoft Teams Rooms, Webex).
• Evaluate and implement new Audio Video solutions, automation systems, and smart meeting room technology.
• Maintain a well-documented inventory and perform routine checks and preventive maintenance.
• Liaise with external vendors for procurement, service, or upgrades as needed.

IT & Network Support:

• Provide first-level support for PCs, laptops, printers, and peripherals (Windows and MAC - based).
• Troubleshoot and maintain wired and wireless network connectivity (basic knowledge of DHCP, IP assignment, VLANs, and network switches).
• Monitor and resolve issues related to Wi-Fi coverage, signal quality, and client connectivity.
• Assist in managing IP-based Audio Video systems and ensure they are integrated securely within the office network.
• Work closely with the IT department for escalations, improvements, and security compliance.

Key Requirements:

• The candidate must have hands on experience Audio Video infrastructure
• 10+ years of experience in Audio Video system support and IT helpdesk roles, preferably in corporate or enterprise environments.
• Strong command of Audio Video standards, structured cabling, signal flow, and control systems.
• Familiarity with Audio Video -over-IP, streaming systems, digital signage software (e.g., Kompas CMS), and VLC playback systems.
• Knowledge of IT hardware (desktops/laptops/printers), and networking fundamentals.
• Strong organizational skills, attention to detail, and the ability to manage priorities across multiple meeting spaces.
• Professional communication and presentation skills to support C-level stakeholders.