Forex Relationship Manager

Job Description

About the Role:

You will act as the main point of contact, ensuring client satisfaction, loyalty, and long-term engagement.

Key Responsibilities:

• Develop and manage a portfolio of forex clients, including retail traders, institutional investors, IBs, and affiliates
• Identify new business opportunities and client acquisition strategies
• Maintain high levels of client satisfaction through proactive communication and issue resolution
• Collaborate with the dealing, marketing, and compliance teams to support client needs
• Monitor client activity, provide trading support, and analyse performance trends
• Educate clients about products, services, and trading platforms
• Attend industry events, expos, and conferences to represent the company and grow the client base

What We Offer:

• Competitive base salary + performance-based commission
• Career growth opportunities in a fast-expanding organisation
• Dynamic and international working environment
• Training and ongoing professional development
• Participation in global forex events and expos

Required Qualifications & Skills:

• Minimum 2–3 years of experience in a client-facing role within the forex industry
• Strong knowledge of forex trading platforms (e.g., MT4, MT5, cTrader)
• The existing network of clients or IBs is a strong advantage
• Excellent communication and interpersonal skills
• Goal-oriented, self-motivated, and able to work under pressure
• Fluency in English (additional languages are a plus)

Preferred Background:

• Experience working with CRM systems
• Familiarity with global regulatory environments
• Understanding of trading strategies, order types, and technical analysis