Director/Regulatory Compliance & Governance|400

Job Description

• Contribute to all activities ensuring e& full compliance with all TDRA and other regulatory guidelines for technical and nontechnical instructions
• Lead the collection, analysis and reporting on Regulatory corporate compliance indices and KPIs.
• Create and update the regulatory compliance framework, policies and processes related to RA function and all regulatory requirements.
• Investigating regulatory non compliance or potential non compliances cases & release the related gaps and recommendations.
• Build, develop & release the compliance Scorecard index.
• Implement internal controls and compliance mechanisms as well as external measures to comply with the stipulated regulations and instructions across e&.
• Collect, analyze and help report on corporate metrics (KPIs) to the governmental regulatory authorities
• Support monitoring activities of TDRA regulations and instructions and affected processes and stakeholders in order to ensure proper management of all related functions
• Support activities ensuring adherence of business processes and practices stipulated by the required regulations to protect e& interests and assuring business continuity during unforeseen circumstances
• Help provide regulatory consultations to other Business units within the company on key regulatory developments after the assessment of potential implications; spread awareness about the required regulations and liaise with departments to ensure they meet all required regulations
• Handle and resolve customer complaints as per regulatory framework.
• Assist in representing e& in front of TDRA regarding violations and investigations, as and when required
• Support the study of the impact of TDRA decisions related to customer&aposs complaints

Qualifications

Qualifications & Experience :

1. 8 years of experience in a large telecom service provider handling regulatory compliance relations Or similar role

We thank all applicants for their interest, however only those shortlisted for an interview will be contacted. If you have not heard from us within two weeks of your application, please consider your application as unsuccessful.

At e& diversity is our strength and we are committed to creating an inclusive environment for all. We welcome and encourage all people to apply, regardless of gender, background, age and abilities. If you are a person of determination and require an adjustment or accommodation to the selection process, please send your request to DiversityEquity&[Confidential Information]