Manager of School Operations (MSO)

Job Description

About The Job Manager Of School Operations (MSO)

Bloom World Academy is looking for a talented Manager of School Operations (MSO) who will be responsible for overseeing all facilities, security, health, safety and compliance operations across the school.

Reporting directly to the Principal as an extended part of the School Leadership Team, the MSO is responsible for School development, maintenance, safety, security and cleanliness of the School building and grounds, ensuring that the site and facilities are available for School use as well as external users at all times.

• Responsible for development, maintenance, safety, security and cleanliness of the School building and grounds
• Regularly and proactively inspect the School building and grounds to identify any maintenance or development requirements
• Line manages the School facilities and cleaning teams effectively to ensure all maintenance, cleaning and porterage requests and requirements are met in a timely manner and to a consistent high quality
• Provide operational and logistical support to all staff members seeking to organise School events, functions and performances
• Line manages the school clinic team effectively to ensure all health and safety compliance guidelines and requirements are met
• Line manage the School security team effectively to ensure all aspects of School security are covered both during and outside operational School hours, including being the liaison for contractors
• Oversee and support School security team with traffic management during drop-off and pickup Timings
• Oversee and regulate the safe usage of all School facilities, ensuring health and safety standards are met at all times, particularly with regards to Sports facilities e.g. swimming pool and lifeguards
• Be the liaison and contact person for all external and third-party providers looking to use the premises both during and outside operational School hours
• Oversee all operations of externally provided services onsite i.e. School transport, canteen catering and parent caf
• Oversee all aspects of School compliance and inspection from external governmental bodies i.e. KHDA, DHA, Dubai Municipality, Civil Defense and RTA
• Oversee and proactively facilitate all School emergency plans and procedures i.e. fire drills, evacuation management, lock-downs, lock-ins, extreme weather conditions, emergency School closures etc.
• Work closely with HR/PRO team to provide facilities management for staff accommodation and other staff support services e.g. organising meet & greet at airport, group visa medical appointments etc.
• Provide advice and strategic guidance to the Principal and wider Senior Leadership Team on operational matters, and be accountable for their effectiveness using robust performance management systems
• Actively encourage, and lead on environmental sustainability targets across the School site

• Fluent in English and highly competent in communication both orally and in writing.
• Minimum Bachelor's degree, or equivalent (advanced) Diploma/Certificate of School Business Management / Facilities Management / NEBOSH or IOSH