Executive Secretary To General Manager

Job description / Role

Employment: Full Time

Company description

By joining us every chapter of your story is yours to write, and together we can imagine tomorrowu2019s hospitality.

Rixos Bab Al Bahr is a luxury hotel chain providing traditional Turkish hospitality in an excellent manner. Changing the concept of real luxury by giving a new meaning to the all-inclusive holiday concept through providing a unique experience.

• Competitive salary
• Duty meals provided: breakfast/lunch/dinner/midnight meal plus coffee breaks
• Vacation tickets and benefits provided by the hotel
• Medical insurance provided

Job description main duties

• Provides administrative support to General Manager.
• Ensures the implementation of hotel policies, standards, and procedures as they apply to the administrative functions.
• Types, files, and upkeeps all private and confidential matters related to the department.
• Sets up a systematic and efficient filing system, both for hard copies as well as all electronic data, that enables quick retrieval; ensures all files are kept up-to-date at all times.
• Prepares the relevant materials for all meetings attended by General Manager including daily operations meetings, executive committee meetings, departmental meetings, and any other meetings.
• Prepares and circulates the minutes of the meetings.
• Answers telephone calls courteously and gives information to callers. Routes calls to appropriate officials and places outgoing calls.
• Makes copies of correspondence or other printed matters.
• Prepares outgoing mail.
• Types, takes dictation and minutes, drafts letters, files and traces, and composes correspondence.
• Monitors and maintains the proper appearance of the office area.
• Handles outgoing mail by courier.
• Makes and confirms appointments for the General Manager.

• Provides assistance and support to internal customers in other departments as appropriate.
• Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• Maintains positive guest and colleague interactions with good working relationships.
• Greets visitors, ascertains nature of business, and directs visitors appropriately.

• Attends and contributes to all training sessions and meetings as required.
• Exercises responsible behavior at all times and positively represents the hotel team.
• Maintains strong, professional relationships with relevant representatives from competitor hotels, business partners, and other organizations.
• Ensures high standards of personal presentation and grooming.
• Carries out any other reasonable duties and responsibilities as assigned.

• 1-2 years of experience in internal and external communication, corporate identity management, and public relations management within a five-star luxury property.
• Experienced in event management.
• Effective communication and relationship development skills, strong representation skills.
• Creative, innovative, dynamic, result-oriented, and self-motivated.
• High organizational planning, follow-up, presentation, and reporting skills.
• Able to use MS Office programs at an advanced level and have knowledge about special programs for their work.
• Fluent in spoken and written English.
• Additional foreign language is an asset.

Company Industry: Travel, Hotel & Tourism

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