Sales Coordinator

Job description / Role

Travel, Hotel & Tourism

Company description

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By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

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Job description

The sales coordinator (conference & events) will play a pivotal role in supporting the sales & events team to drive the business of conferences, meetings, and special events at Raffles & Fairmont Doha. This position requires strong organizational skills, attention to detail, and excellent communication abilities to ensure seamless coordination between clients, internal departments, and suppliers.

Key responsibilities:

• Assist the events team in managing inquiries, preparing proposals, contracts, and follow-ups related to conference and event bookings.
• Act as the main point of contact for clients during the sales process, ensuring clear and timely communication.
• Collaborate closely with the events team to ensure client requirements are clearly communicated and executed flawlessly.
• Maintain accurate records of leads, bookings, and client details within the hotel's CRM and event management systems.
• Prepare sales reports, attendance projections, and post-event feedback summaries for management review.
• Support marketing initiatives by coordinating event promotions, preparing sales collateral, and participating in sales drives.
• Arrange and conduct site visits for potential clients showcasing conference and event spaces.
• Manage contracts, correspondence, and ensure compliance with company policies and procedures.

• Bachelor's degree in hospitality, business administration, or a related field preferred.
• Minimum 2 years experience in sales coordination, preferably within luxury hotel conference & events or related industries.
• Excellent communication and interpersonal skills with a professional demeanor.
• Strong organizational and multitasking abilities.
• Proficient in MS Office Suite and CRM software; knowledge of event management systems is an advantage.
• Ability to work collaboratively in a fast-paced environment with diverse teams.
• Detail-oriented with a proactive approach to problem-solving.

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