Sales Account Manager Security Solution

Job description / Role

Employment: Full Time

Business unit

Security & surveillance solutions vendors: Motorola Solutions (Avigilon & Pelco), ISS (Intelligent Security Systems)

We seek a highly motivated and experienced account manager to support and grow our security solutions portfolio in the Gulf countries.

Role overview

You will act as the key point of contact for partners and internal stakeholders, ensuring smooth procurement, logistics, and customer satisfaction processes.

• Vendor & channel management: Build and maintain long-term relationships with channel partners. Act as the primary liaison between the customer and internal stakeholders and the vendorsu2019 regional teams.
• Technical experience: Understand the vendor products and system design to prepare BOQ (Bill of Quantities) and sales quotations.
• Procurement & commercial operations: Manage the end-to-end pre- and post-sales process, with a solid understanding of Incoterms, delivery timelines, and supply management.
• Internal stakeholders coordination: Collaborate with internal operations, credit, and logistics teams to ensure on-time and accurate product delivery across the region.
• Customer centricity: Deliver an exceptional customer experience by ensuring responsiveness, accuracy, and alignment with partner expectations.
• Cross-cultural communication: Navigate the Gulf region's diverse business cultures and stakeholders to ensure clear and effective communication.
• Negotiation & deal structuring: Negotiate pricing, terms, and strategic deals that align with business goals and vendor programs.
• Operational efficiency: Drive internal process improvements that optimize workflows, reduce bottlenecks, and enhance service delivery.
• Sales & business development: Manage sales pipelines and weekly invoicing forecasts effectively and accurately.

• Five years of experience in account management within the IT, security solutions, or distribution industry.
• Technical and engineering background in ELV security systems.
• Strong understanding of commercial Incoterms, procurement processes, and regional logistics.
• Proven negotiation and stakeholder management skills.
• Ability to communicate effectively across cultures and within multi-functional teams.
• Highly customer-centric with a detail-oriented and organized approach.
• Demonstrated ability to drive operational efficiency and customer satisfaction.
• Strong commercial acumen and analytical thinking.
• Fluent in English.
• Willingness to travel across the Gulf region if required.

Company Industry: Transport, Distribution & Logistics

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