Director of Revenue - Rotana - ref. y79893923
Job description / Role
Employment: Full Time
Job description
We are currently seeking passionate and dynamic guest-focused revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a director of revenue, you are responsible for maximizing revenue through room reservations by setting proactive selling strategies and action plans in order to achieve the budgeted revenue, thereby maintaining a healthy business. Your role will include key responsibilities such as:
- Design and implement a continuous proactive selling strategy and action plan, which will drive the optimization of hotel profits.
- Have the foresight to capture any unexpected opportunities and implement recovery plans to counteract threats to business.
- Oversee the maximization of revenues through the combined efforts of the Reservations, Sales, and MICE Sales departments.
- Assist the director of sales and marketing in the preparation of month-end reports.
- Prepare necessary data required for revenue budgets and assist the management team in preparing yearly budgets.
- Ensure strategies and structure are met at all times.
Skills, education, qualifications & experiences
You should ideally have a degree in the hospitality field with previous experience in a similar role for a minimum of two years within the Reservations / Revenue department of a hotel. Excellent written and verbal English communication skills and strong interpersonal and negotiation skills are essential.Computer literacy and previous experience with Opera is a must.
Knowledge & competencies
The ideal candidate will proactively contribute to the development of hotel goals and understand and anticipate customer needs with an outgoing, charismatic, and approachable character. You will display a high level of professionalism with a high degree of impact and influence within all levels of operations and be self-motivated with a proactive approach. You portray a structured and goal-oriented work philosophy and possess the following additional competencies:
- Understanding the business
- Team building
- Planning for business
- Leading people
- Valuing diversity
- Managing operations
- Customer focus
- Adaptability
- Influencing outcomes
- Drive for results
Company Industry: Travel, Hotel & Tourism
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