[ref. r56653300] Store Manager and Sales Associates
Job Description
Company:
We are the confectionery division of a distinguished group specialising in luxury chocolates, dedicated to delivering exceptional quality. With a focus on handcrafted creations, we offer a unique gourmet experience to our customers. We represent internationally renowned chocolate brands, recognised for their heritage, craftsmanship, and global reputation.
Job Description:
We are seeking a motivated and results-driven Store Manager and Sales Associates to join our team at our Al Ain outlet. We are looking for individuals with a passion for retail, a commitment to delivering outstanding customer experiences, and a proven ability to achieve sales targets.
Key Responsibilities:
Store Manager:
- Oversee daily store operations, ensuring efficiency and adherence to company standards
- Lead and support the team to achieve sales targets and deliver exceptional customer service
- Manage inventory levels, stock rotation, and store presentation
- Implement company policies and procedures to maintain operational excellence
- Train and develop staff, fostering a positive and performance-driven environment
Sales Associate:
- Deliver exceptional customer service
- Contribute to achieving KPIs: sales revenue, conversion rate, and average transaction value
- Manage inventory effectively
- Maintain visual merchandising and display standards
Desired Personality Skills:
- Strong interpersonal and communication skills
- Problem-solving abilities
- Positive attitude and resilience
- Customer-centric mindset
- Attention to detail and organisational skills
- Minimum of 2 years retail experience (preferably in chocolate confectionery)
- Previous leadership experience required for the Store Manager role
- Bachelor's Degree or equivalent professional experience
- Speak English fluently (Arabic is preferable)
Why Join Us
Be part of a globally recognised luxury chocolate brand that values quality, innovation, and teamwork. You'll have excellent opportunities to develop your skills, grow your career, and make a real impact.