Operations Manager
Job Description
Position Overview
The Operations Manager is responsible for the professional leadership and technical supervision of all main line, non-main line driving, ground staff and depot controller activities, which includes competence and compliance status monitoring, incident investigation, long term planning, and team deployment and development.
Roles and Responsibility
Maintain a high profile in the promotion of safe working conditions and practices so as to provide a safe working environment for all employees and Contractors.
Provide technical and professional review for the Operations department in all areas, e.g. train set efficiency, wagon management.
Create and implement all service delivery documentation, review timetables, driver rosters and shift specific instructions.
Liaise with customers on all operational day-to-day service delivery issues as required.
Liaise with the NOCC team on all operational day-to-day service delivery and issues as required.
Identify knowledge and training needs within the Operations team and produce training plans and material to address any shortfall.
Complete safety tours and location compliance checks as defined within the CMS and periodicity matrices.
Make sure that all accidents are investigated for the purpose of identifying root cause and developing, communicating and monitoring implementation of timely and effective rectification actions.
Produce detailed reports at a frequency and content directed by the Operations Director
Provide the network with an operational presence on a flexible shift pattern as required by the business.
Perform Rail Incident Officer/Train Operations Liaison Officer duties as required.
Support the training and development of new entrants to the industry.
Maintain current train driver competence.
Maintain groundstaff competence.
Maintain loading standards competence.
Maintain basic signalling competence.
Desirable qualifications, skills and experience
Academic Qualifications:
Educated to a high standard.
Professional Qualifications:
Knowledge of applicable discipline-based railway standards,Knowledge of European Train Control System (ETCS),
Knowledge of competence management systems,
Full driving license.
Experience:
Competency in train driving,Competency in groundstaff duties,
Competency in loading of rail vehicles,
Competence in Rail Incident Officer duties,
Competency in basic signalling regulations,
Experience in writing risk assessment and safe systems of work.
Other Skills:
English as first language or advanced level of written and verbal skill,Good Medical Fitness,
Able to successfully complete psychometric evaluation,
Full UAE driving license or ability to achieve competence,
Good planning skills,
Analytical skills for problem solving,
Ability to writing comprehensive reports,
Knowledge of applicable discipline based railway standards,
Knowledge of European Train Control System (ETCS),
Knowledge of ECP braking system,
IT literate,
Diesel electric traction knowledge,
Current competency in freight / passenger train driving,
Knowledge of competence management systems.
Interested applicants please share CV to [Confidential Information] due to volume of applications only shortlisted applicants will be contacted