Middle East HR Services Specialist

Job Description

We're looking for an HR Administrator to join our Middle East team and play a crucial role in delivering a seamless HR experience for our colleagues in the UAE and Saudi Arabia. Based in Dubai, you will work closely with HR Generalists to support our growing workforce, ensuring smooth HR operations and a positive employee experience.

The Company

At WTW, we help organizations navigate complex challenges with data-driven insights and innovative solutions in people, risk, and capital. Our diverse and collaborative environment fosters bold ideas and breakthrough solutions, enabling businesses to build resilience and maximize performance.

Together, we broaden your horizon and sharpen your focus.

The Role

We're looking for an HR Administrator to join our Middle East team and play a crucial role in delivering a seamless HR experience for our colleagues in the UAE and Saudi Arabia. Based in Dubai, you will work closely with HR Generalists to support our growing workforce, ensuring smooth HR operations and a positive employee experience.

If you thrive in a dynamic environment, are passionate about HR processes, and enjoy working with a multinational team, this role is for you!

Key Responsibilities

You will take ownership of essential HR administrative functions, including but not limited to:

• Benefits Administration: Managing medical, life insurance, and employee benefits for UAE and KSA offices.
• Leave Management: Overseeing paid time off (PTO), tracking overtime, and ensuring accurate leave balances
• Employee Onboarding & Offboarding: Reviewing offer letters, employment contracts, and conducting HR inductions for new hires.
• HR Systems & Data Management: Administering HR platforms (HR Cloud, ServiceCentral), maintaining accurate employee data, and generating reports
• HR Process Design & Documentation: Supporting HR process improvement in alignment with global standards.
• HR Communication: Tailoring HR messages for local teams, ensuring cultural relevance.
• Learning & Development Support: Deliver internal workshops and provide training to colleagues around HR processes and HR systems.
• Employee Support: Addressing HR queries, assisting managers and employees, and ensuring compliance with guidelines.

The Requirements

• Fluency in Arabic & English (written and spoken)
• 3-5 years of HR administration experience
• A professional with a basic understanding of UAE and KSA's labor laws, ensuring compliance and smooth HR operations.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Excellent communication and organizational skills, with the ability to manage multiple priorities.
• A proactive, detail-oriented mindset with the ability to work independently and in a team.
• Experience working in a multinational company, understanding diverse workplace cultures.

• Global Impact Work in a multinational environment with opportunities for career growth.
• Dynamic & Supportive Team Be part of a collaborative and innovative HR function.
• Hybrid Work Model A flexible approach to working, tailored to team and business needs.

If you're ready to take your HR career to the next level, apply today and become a part of WTW's journey in the Middle East!

Application Process

Stage 4: Offer and onboarding

We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [Confidential Information]